Sales Manager - India

LumiMeds Health, Inc.; India; Remote; INR 900,000 - 1,500,000; Full time

Job summary

LumiMeds is seeking a hands-on sales leader to drive inbound and outbound patient conversion. You will coach a remote team, own performance metrics, and build playbooks from scratch while staying operational during U.S. business hours.

Ideal candidates have 4+ years in sales with 2+ years in leadership, a proven track record of improving conversion rates, and comfort with data-driven decision making. This is a full-time contractor role with no benefits.

Qualifications

• 4+ years in sales and 2+ years managing a team.
• Able to close deals personally, not only manage others.
• Experience with inbound conversion and outbound prospecting.

Responsibilities

• Lead and coach a remote team of Sales Representatives and set KPIs.
• Analyze funnel drop-offs and improve inbound/outbound conversion.
• Develop scripts, messaging, and feedback for reps; maintain pipeline discipline.

Skills

Sales leadership

KPIs & metrics

Forecasting

Remote team management

Inbound/outbound sales

Tools

CRM

Job description

About LumiMeds

LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here - decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. Location: Remote - India

About the Role

This is not a "manage the team and send a weekly report" role. We need someone who has been in the trenches - who knows what it feels like to be on the phones, who can coach a rep through a tough objection on a Tuesday afternoon, and who also knows how to read a conversion dashboard and make a call. You'll be leading our inbound and outbound patient conversion team. That means owning performance, owning the pipeline, and building the playbooks that don't exist yet. If you need a polished process handed to you before you can start - this isn't the right fit.

What You'll Own

• Lead and coach a remote team of Sales Representatives - set daily, weekly, and monthly KPIs and hold people to them with support, not just pressure
• Dig into where leads are dropping off - improve inbound conversion rates and outbound reactivation, and know the numbers well enough to know what to fix
• Build the sales process as you go - write scripts, refine messaging, review call recordings, and give reps real, specific feedback
• Maintain clean pipeline discipline, forecast accurately, and work closely with marketing and ops to make sure the leads coming in are worth working

What Success Looks Like at 90 Days

• Inbound conversion rate is trending up
• Reps have clear KPIs and daily accountability
• Lead drop-off has measurably decreased
• Sales scripts and objection frameworks are documented
• Pipeline reporting is consistent and reliable
• Outbound reactivation is running as a real motion

What we're looking for:

• 4+ years in sales and 2+ years managing a team - and you've personally closed deals, not just managed people who do
• You can point to specific conversion rates you've improved and explain exactly how you did it
• You've generated or sourced your own leads before - you know what it takes to build pipeline, not just work it
• You've built or rebuilt a sales process from scratch - not just inherited one
• You understand inbound conversion and outbound prospecting - not just one or the other
• Background in telehealth, healthtech, SaaS, or DTC is a strong plus
• You actively use AI tools in your workflow - for coaching, reporting, outreach, or process improvement (not just "I've tried ChatGPT")
• Comfortable with ambiguity - you build structure rather than wait for it
• Able to work U.S. business hours consistently and communicate clearly in English

This Role Is NOT a Fit If You:

• Have only managed but haven't personally sold in years
• Can't speak to specific numbers - conversion rates, pipeline value, lead sources
• Need a fully built system before you can perform
• Manage through motivation only - no metrics, no accountability conversations
• Prefer corporate pace, formal hierarchy, or long approval cycles
• Have only managed in-person teams and have never worked fully remote

Compensation

• Base salary + performance-based incentives
• This is a full-time contractor role (40 hrs/week). No benefits or employment contract.
• Details will be shared during the interview process.

LumiMeds is an equal opportunity employer.

We hire based on skills, experience, and alignment with our values.

Please note: This role requires professional-level English communication and availability to work U.S. business hours.