Sales Manager I

Instamart; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Instamart is seeking a Sales Manager to own acquisition and engagement of single-outlet restaurants in Mumbai. You’ll lead field visits, conduct product demos and ROI analyses, and build partnerships to grow orders, visibility, and customer engagement.

You will drive consultative selling, diagnose restaurant needs, and manage the end-to-end partner lifecycle, including pitching, activation, and ongoing support, with data-driven decision making to meet targets.

Qualifications

• 0–2 years in B2B sales or field sales.
• Track record of meeting or exceeding targets and managing your own pipeline.
• Comfort with data, especially Excel, with pivot tables and VLOOKUP.

Responsibilities

• Own a defined geographic territory and build relationships with restaurant partners.
• Conduct in-person visits and present ROI analysis to show mutual benefits of Swiggy partnerships.
• Diagnose restaurant needs and position Swiggy products as solutions, not features.
• Manage the full lifecycle monthly: pitching, negotiation, activation and ongoing support.
• Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and adjust strategy.

Skills

B2B sales

Field sales

Pipeline management

Excel proficiency

Data-driven decision making

Education

Post-graduate in marketing or sales

Tools

Excel

Google Sheets

Job description

Ways of Working

Employees will work from the job location (Mumbai).

Overview

A Sales Manager owns the acquisition and engagement of single-outlet independent restaurants across an assigned city. You are the primary touchpoint for these restaurants—learning their business, understanding their challenges, and building a partnership where you help the restaurant partner directly drive their growth in orders, visibility, and customer engagement. This role is Consultative & On-Field and requires you to be resourceful, adaptable, and genuinely invested in your partners' success. You'll develop consultative sales skills, learn restaurant operations intimately, and build the foundation for scaling your career.

Key Responsibilities

• Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners


• Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship


• Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals. Position Swiggy’s products as solutions, not features


• Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner


• Data-driven problem solving: Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and course-correct


• Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates


• Excel mastery: all the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Googlesheet/WSP


• Market research: Stay updated on restaurant trends, competitive landscape, and local market dynamics. Feedback from the field informs product direction


• 80 to 90 In-person meetings with restaurant partners a month.

What We're Looking For

Experience & Background

• 0-2 years in B2B sales, field sales, or business development (preferably in fmcg, food/beverage, or hotel industry)


• Track record of meeting or exceeding targets and managing your own pipeline


• Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partner


• Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help


• Post - Graduated preferably in marketing or sales.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.