Sales Manager - Commercial Vehicles

Idfc First Bank Limited; Ambala; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Idfc First Bank Limited is seeking a Sales Manager – Commercial Vehicles to source business from existing customers, manage relationships, and drive growth in the CV portfolio.

You will coordinate with internal teams, ensure regulatory compliance, and work towards monthly and annual sales targets through cross-sell initiatives and digital enablement.

Qualifications

• 2–5 years of BFSI experience, preferably in retail lending and customer engagement.
• Role Level: Manager / Senior Manager.

Responsibilities

• Generate Commercial Vehicles leads through branches, RM, call centres, and loan centres.
• Engage with existing customers to assess needs and offer suitable CV products.
• Conduct meetings to assess eligibility, financials, and documentation.
• Coordinate with credit, operations, legal, and technical teams for loan processing.
• Achieve sales targets through cross-sell initiatives and maintain pipeline status.
• Ensure compliance with internal processes and regulatory norms.

Skills

Relationship management

Cross-selling

Communication skills

Customer engagement

Sales targets

Education

Graduate degree

Postgraduate degree

Job description

Job Requirements

Role/ Job Title: Sales Manager - Commercial Vehicles

Business: Retail Banking

Function/Department: Retail Banking

Job Purpose

Sales Manager – Commercial Vehicles is responsible for sourcing Commercial Vehicles business from the bank’s existing customer base. This role focuses on relationship management, cross‑selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.

Roles & Responsibilities

• Generate Commercial Vehicles leads through internal channels including branches, relationship managers, call centres, and loan centres.
• Engage with existing customers to understand financial needs and offer suitable Commercial Vehicles.
• Conduct customer meetings to assess eligibility, financial standing, and property documentation.
• Ensure smooth processing of applications, documentation, and disbursement coordination.
• Deliver timely support and personalized service to enhance customer satisfaction.
• Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.
• Track and report sales performance, pipeline status, and market feedback to senior management.
• Ensure adherence to internal processes, audit guidelines, and regulatory compliance.
• Coordinate with credit, operations, legal, and technical teams for efficient loan processing.

Secondary Responsibilities

• Maintain strong knowledge of Commercial Vehicles products, lending norms, and documentation.
• Identify and convert sales opportunities from existing customer relationships.
• Promote digital enablement to fulfill customer needs holistically.
• Demonstrate excellent communication, presentation, and interpersonal skills.
• Ensure effective cross-functional coordination and relationship management.
• Utilize banking systems and customer management platforms efficiently.

Education

• Graduate Degree: Any stream
• Postgraduate Degree: Any stream (preferred)
• Professional Certifications: Preferred but not mandatory

Experience

• 2–5 years of relevant experience in BFSI, preferably in retail lending and customer engagement.
• Role Level: Manager / Senior Manager