Sales Manager-2 Wheeler Loan

IDFC FIRST Bank; Ajmer; On-site; INR 550,000 - 900,000; Full time

Job summary

Idfc First Bank Limited is seeking a Sales Manager – Two-Wheeler Loans to drive customer acquisition and manage loan products across designated branches in India. You will interact with customers, explain and sell banking products, and ensure best-in-class service delivery.

The role involves supervising catchment mapping, gathering feedback, and identifying business opportunities to maximize lifetime value while aligning with the bank’s strategic goals.

Qualifications

• Graduate in any discipline; postgraduate preferred.
• 0–4 years of relevant sales experience in retail banking or loan products.
• Excellent English communication, both written and verbal.
• Strong customer-focus and ability to identify business opportunities.
• Knowledge of banking products and loan processes; compliance-oriented.

Responsibilities

• Acquire new customers for two-wheeler loans within the identified segment and catchment area.
• Consistently meet and exceed monthly targets for new customer acquisition by analyzing customer needs.
• Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
• Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure high-quality sourcing in line with the bank’s standards and policies.
• Mentor and coach team members to instill a culture of customer centricity, innovation, compliance, and integrity.
• Foster an environment focused on automation and digital enablement to meet customer needs effectively.
• Attract and retain top talent to support the bank’s rapid growth objectives.

Skills

English communication

Customer focus

Needs analysis

Banking products

Loan processes

Team leadership

Mentoring

Compliance

Adaptability

Education

Graduate degree

Postgraduate preferred

Job description

Job Requirements

About the Role

The Sales Manager – Two-Wheeler Loans is responsible for acquiring new customers for two-wheeler loans across designated branches in India. This role involves direct customer interaction, explaining and selling banking products, and ensuring best-in-class service delivery. The role holder will supervise catchment mapping, gather customer feedback, and identify potential business opportunities. The position is key to driving client acquisition, deepening customer relationships, and maximizing lifetime customer value in alignment with the bank’s strategic goals.

Key Responsibilities

Primary Responsibilities

• Acquire new customers for two-wheeler loans within the identified segment and catchment area.
• Consistently meet and exceed monthly targets for new customer acquisition by analyzing customer needs.
• Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
• Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure high-quality sourcing in line with the bank’s standards and policies.

Secondary Responsibilities

• Mentor and coach team members to instill a culture of customer centricity, innovation, compliance, and integrity.
• Foster an environment focused on automation and digital enablement to meet customer needs effectively.
• Attract and retain top talent to support the bank’s rapid growth objectives.

What We Are Looking For

Education

• Graduate in any discipline.
• Postgraduate qualification is preferred.

Experience

• 0 to 4 years of relevant experience in sales, preferably in retail banking or loan products.

Skills and Attributes

• Excellent verbal and written communication skills in English are essential.
• Customer-focused approach with a passion for service excellence.
• Ability to analyze customer needs and identify business opportunities.
• Knowledge of banking products and loan processes.
• Team leadership and mentoring capabilities.
• Commitment to compliance and operational discipline.
• Adaptability to work in a fast-paced, target-driven environment.