Sales Expert – Commerce Platform

Fynd (Shopsense Retail Technologies Ltd.); Chennai District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Fynd is seeking a product-oriented Sales Manager in Chennai to drive revenue by positioning our commerce platform as a strategic business solution for brands and retailers.

You will collaborate with product and growth teams to deliver high-quality demos, solve complex business problems, and close high-impact deals while building a strong pipeline and fostering long-term partnerships with senior stakeholders.

Qualifications

• 3–8 years of experience in SaaS / platform / commerce sales.
• Strong product understanding or ability to quickly grasp complex platforms.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Own and achieve monthly/quarterly revenue targets.
• Build and maintain a strong pipeline of qualified opportunities.
• Develop deep understanding of Fynd’s commerce ecosystem and conduct structured discovery.
• Deliver tailored, use-case driven demos focused on business impact and ROI.
• Position Fynd as a long-term commerce partner with founders, CXOs, and business heads.
• Identify upsell and cross-sell opportunities and drive product adoption to expand revenue.

Skills

SaaS sales

Consultative selling

Stakeholder management

Revenue ownership

Education

B.Tech / BE or equivalent

Job description

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare

About the Role

We are looking for a product-oriented Sales Manager who can combine strong consultative selling skills with a deep understanding of Fynd’s commerce platform.

This role is responsible for driving revenue by positioning Fynd’s products as strategic business solutions for brands and retailers. You will work closely with product and growth teams to deliver high-quality demos, solve complex business problems, and close high-impact deals.

What will you do at Fynd?

Revenue Ownership

• Own and achieve monthly/quarterly revenue targets
• Build and maintain a strong pipeline of qualified opportunities

Product-Led Selling

• Develop a deep understanding of Fynd’s commerce ecosystem (catalog, OMS, integrations, marketplace, omnichannel, WMS, TMS)
• Conduct structured discovery to identify merchant pain points
• Deliver tailored, use-case driven demos focused on business impact and ROI
• Confidently handle product and technical objections

Consultative Engagement

• Act as a trusted advisor to brands, retailers, and enterprise clients
• Engage with founders, CXOs, and business heads
• Position Fynd as a long-term commerce partner rather than a transactional solution

Growth & Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Drive product adoption to unlock expansion revenue
• Work with internal teams to improve customer success and retention
• Partner with Product and Engineering teams to relay customer feedback
• Contribute to improving product positioning, pricing, and go-to-market strategy
• Support internal enablement by sharing market insights and learnings

Some Specific Requirement s

• 3–8years of experience in SaaS / platform / commerce sales
• Engineering or technical background (B.Tech / BE or equivalent preferred)
• Proven track record of closing mid to high-value B2B deals
• Strong product understanding or ability to quickly grasp complex platforms
• Experience in consultative / solution-based selling
• Excellent communication, negotiation, and stakeholder management skills
• High ownership mindset with strong revenue orientation

Good to Have

• Experience in e-commerce, omnichannel, or retail tech
• Exposure to enterprise or mid-market sales cycles
• Ability to work closely with product teams

KPIs

• Demo-to-close conversion rate
• Expansion revenue from existing accounts

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.

Culture

We believe in building strong teams and lasting connections.

Regular community engagement and team-building activities

Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!