Sales Expert – Commerce Platform

Fynd; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Access to in-house learning sessions

Reimbursement for upskilling courses

Wellness coverage for family

Job summary

Fynd, based in Mumbai, is looking for a product-oriented Sales Manager who will drive revenue by positioning its commerce platform as a strategic solution. The role requires strong consultative selling skills, and involves managing the complete sales cycle.

Ideal candidates will have 2-8 years of experience in SaaS sales, excellent communication skills, and a strong ownership mindset. Fynd offers a collaborative work environment, comprehensive medical coverage, and growth opportunities.

Qualifications

• 2–8 years of experience in SaaS / platform / commerce sales.
• Proven track record of closing mid to high‑value B2B deals.
• Strong product understanding.

Responsibilities

• Own and achieve monthly/quarterly revenue targets.
• Manage the complete sales cycle.
• Act as a trusted advisor to brands and retailers.

Skills

Consultative selling skills

Excellent communication

Negotiation skills

Stakeholder management

Education

B.Tech / BE or equivalent preferred

Job description

Fynd is an AI-native unified commerce platform headquartered in Mumbai, India.

We help enterprise retailers and large store networks bring together what typically sits in silos—online commerce, in‑store operations, and logistics—into one modular, scalable stack.

Trusted by 300+ enterprise retailers and supporting 20,000+ stores, Fynd powers end‑to‑end retail execution: build and run high‑performance websites, sell across marketplaces, modernize store experiences, and automate logistics and supply chain workflows.

Our platform is designed for speed, accuracy, and scale, enabling teams to launch faster, operate smarter, and deliver consistent customer experiences across every channel.

Backed by Reliance Retail Ventures Limited, Fynd is expanding across the GCC, Africa, and Southeast Asia to enable next‑generation retail experiences.

About The Role

We are looking for a product‑oriented Sales Manager who can combine strong consultative selling skills with a deep understanding of Fynd’s commerce platform. This role is responsible for driving revenue by positioning Fynd’s products as strategic business solutions for brands and retailers. You will work closely with product and growth teams to deliver high‑quality demos, solve complex business problems, and close high‑impact deals.

What will you do at Fynd?

Revenue Ownership

• Own and achieve monthly/quarterly revenue targets
• Manage the complete sales cycle: lead → discovery → demo → proposal → negotiation → closure
• Build and maintain a strong pipeline of qualified opportunities

Product‑Led Selling

• Develop a deep understanding of Fynd’s commerce ecosystem (catalog, OMS, integrations, marketplace, omnichannel, WMS, TMS)
• Conduct structured discovery to identify merchant pain points
• Deliver tailored, use‑case driven demos focused on business impact and ROI
• Confidently handle product and technical objections

Consultative Engagement

• Act as a trusted advisor to brands, retailers, and enterprise clients
• Engage with founders, CXOs, and business heads
• Position Fynd as a long‑term commerce partner rather than a transactional solution

Growth & Expansion

• Identify upsell and cross‑sell opportunities within existing accounts
• Drive product adoption to unlock expansion revenue
• Work with internal teams to improve customer success and retention

Collaboration & Feedback

• Partner with Product and Engineering teams to relay customer feedback
• Contribute to improving product positioning, pricing, and go‑to‑market strategy
• Support internal enablement by sharing market insights and learnings

Requirements

• 2–8 years of experience in SaaS / platform / commerce sales
• Engineering or technical background (B.Tech / BE or equivalent preferred)
• Proven track record of closing mid to high‑value B2B deals
• Strong product understanding or ability to quickly grasp complex platforms
• Experience in consultative / solution‑based selling
• Excellent communication, negotiation, and stakeholder management skills
• High ownership mindset with strong revenue orientation

Preferred

• Experience in e‑commerce, omnichannel, or retail tech
• Exposure to enterprise or mid‑market sales cycles
• Ability to work closely with product teams

KPIs

• Revenue closure (primary)
• Demo‑to‑close conversion rate
• Average deal size
• Sales cycle duration
• Expansion revenue from existing accounts

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Flex University: Access in‑house learning sessions and workshops designed to enhance your professional and personal growth.
• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.

Culture

• Regular community engagement and team‑building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Wellness

Your well‑being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.

Work Environment

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation. Join us to be part of a dynamic environment where your ideas make an impact!