Sales Executive

Ettorezofficefurniture; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Growth opportunities

Premium brand exposure

Direct exposure to founders

Job summary

Ettorez Office Furniture in India is seeking a results-driven Sales Executive to connect with customers, understand workspace needs, and guide them toward premium solutions with clarity and confidence. You will handle inquiries across calls, WhatsApp, and web leads, build trust, follow up on leads, and coordinate with operations and marketing to ensure a seamless buying journey.

This role rewards relationship-building and a customer-first approach, with growth potential at a fast-evolving

Qualifications

• Prior telesales experience in furniture or related industries recommended.
• Strong communication and interpersonal skills required.
• Customer-focused mindset with ability to build trust.
• Proactive in follow-ups and managing relationships.

Responsibilities

• Handle customer inquiries across calls, WhatsApp, and website leads.
• Understand workspace needs and recommend appropriate products.
• Deliver personalized product recommendations aligned with brand standards.
• Follow up consistently with leads and maintain relationships throughout the journey.
• Support end-to-end sales processes from inquiry to final order coordination.
• Maintain accurate customer records and sales updates.

Skills

Telesales

Customer engagement

Communication skills

Interpersonal skills

Job description

Ettorez Office Furniture is India’s trusted name in 100% made-in-India premium office chairs, built over 25+ years of craftsmanship. With 145,000+ customers across 28 states and 6 union territories, we don’t just sell chairs—we help professionals build workspaces that improve how they perform every day.

About the Role

At Ettorez, sales is not about pushing products.

It’s about understanding people before recommending solutions. We’re looking for a sales executive who can connect with customers thoughtfully, understand their workspace needs, and guide them toward the right solutions with clarity and confidence.

This role is ideal for someone who enjoys conversations, values customer experience, and believes great sales come from trust, not pressure.

Key Responsibilities

• Handle customer inquiries across calls, WhatsApp, website leads, and other communication channels.
• Understand customer requirements, workspace challenges, and comfort preferences before recommending products.
• Deliver personalized product recommendations aligned with customer needs and brand standards.
• Follow up consistently with leads and maintain strong customer relationships throughout the buying journey.
• Support end-to-end sales processes, from inquiry handling to final order coordination.
• Maintain accurate customer records, sales updates, and follow-up tracking.
• Represent the Ettorez brand with professionalism, clarity, and a premium customer-first approach.
• Coordinate with internal teams such as operations and marketing to ensure a smooth customer experience.
• Contribute toward sales targets while maintaining high-quality customer interaction standards.
• Gather customer feedback and insights to improve the overall sales experience.

Who This Role is For

• Candidates with prior telesales experience in the furniture, office chair, or related industries.
• Strong communication and interpersonal skills.
• Ability to build trust and create meaningful customer conversations.
• Customer-focused mindset with attention to detail and professionalism.
• Comfortable handling premium customers and personalized interactions.
• Self-driven, organized, and proactive in follow-ups.
• Basic understanding of consultative selling and customer engagement.
• Bonus: Experience in furniture, interiors, lifestyle, retail, or customer-facing sales roles.

Why Join Ettorez

• Work with a brand built on quality, trust, and long-term vision.
• Be part of a team that values customer experience over aggressive selling.
• Direct exposure to founders and business growth strategies.
• Opportunity to grow within a fast-evolving premium furniture brand.
• Performance-driven career growth based on real impact.