Sales executive

MYOP; Ernakulam; On-site; INR 167,000 - 279,000; Full time

Job summary

Make Your Own Perfume (MYOP) LLP is hiring for a full-time Retail Sales Associate at Forum Mall Kochi, India. You will engage customers, demonstrate products, and drive promotions while maintaining store standards.

The role requires strong communication, time management, and a passion for sales, with opportunities to handle merchandising and stock processes in a busy retail environment.

Qualifications

• Preferably graduates with 2 years of retail sales experience in any B2C brand.
• Freshers can also apply.
• Candidates with excellent communication skills and passion for sales.
• Candidates must be able to communicate in multiple languages.

Responsibilities

• Work towards monthly and daily targets.
• Ensure high level of customer satisfaction.
• Develop and arrange promotional material and in-store displays.
• Ensure adherence to SOP at store.
• Store etiquette and store timing.
• Complete trainings within the defined timeline.
• Invite customers to outlet and introduce MYOP concept.
• Demonstrate and present products.
• Help customers identify the right perfume.
• Maintain store cleanliness and merchandising.
• DSR and daily checklists.
• Place stock requests to HO and validate/receive stock.
• Handle and resolve customer complaints and escalate if required.

Skills

Customer service

Communication skills

Time management

Visual merchandising

SOP adherence

Multilingual communication

Education

Graduate or equivalent

Job description

Make Your Own Perfume (MYOP) LLP | Full time

Forum mall Kochi, India

• Working towards monthlyand daily targets
• Ensuring high level ofcustomer satisfaction.
• Excellent work ethic andtime management skills.
• Develop and arrangepromotional material and in-store displays.
• Ensure adherence to SOPat store.
• Ensure adherence toStore etiquette and store timing.
• Completion of alltrainings within the defined timeline.
• Invitingcustomer to outlet (Customer Approaching)
• Introducecustomer to the concept of MYOP.
• Demonstrating and presenting products
• Support the customer to identify the right perfume .
• Store cleanliness and merchandising .
• DSR and Daily checklists
• Placing stock request to HO
• Validating and receiving stock .
• Handling, resolving customer complaintsand escalating to Cx dept if required.

Qualification

• Preferably graduates with 2 year experience in retail saleswith any B2C brands.
• Freshers can also apply.
• Candidates withexcellent communication skill and with passion towards sales
• Candidates must be ableto communicate in multiple languages.