Sales Engineer

TEXORA; Delhi; Híbrido; INR 300.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible hours

Education reimbursement

Team lunches

Annual retreat

Professional development budget

Performance bonuses

Referral bonus

Descripción de la vacante

TEXORA AI is seeking a Graduate Trainee – Sales Engineering (AI & Customer Experience) to join our remote-first team in India. You will work with sales, marketing, and technical teams to understand customer needs, demonstrate solutions, and help drive the sales cycle in CX, AI, and SaaS offerings.

The role emphasizes learning across marketing, tech, and sales while contributing to lead generation, product demos, and customer engagements.

Formación

• Fresh graduates may apply.
• No prior professional experience required.
• Must have access to a laptop/desktop with reliable internet.
• Strong communication in English and ability to present to customers.

Responsabilidades

• Understand customer requirements and recommend CX and AI solutions.
• Assist with product demonstrations, presentations, and POI activities.
• Prepare proposals, solution decks, and technical docs.
• Coordinate with sales and marketing teams to generate opportunities.
• Support in lead generation and sales pipeline management.

Conocimientos

English communication

Sales mindset

CRM basics

Presentation skills

AI interest

Educación

B.Tech / B.E. / BCA / MCA / BBA / MBA / B.Com

Herramientas

CRM

PowerPoint

Descripción del empleo

TEX0137 Delhi, India Full-time Remote 0-1 year 11-50 2 weeks ago 64 applicants

Job Description

Sales Engineer – Customer Experience (CX), AI & Emerging Technologies

Product Division: ToraCX – AI-Powered Customer Experience Solutions

Department: Sales Engineering | Pre-Sales | Business Development | Marketing

Job Type: Full-Time

Experience: Fresher (0–1 Year)

Work Mode: Remote / Work From Home

Employment Type: Entry-Level / Full-Time

Location: Remote – India

Compensation: As per company policy, skills, and interview performance

About Texora AI

Texora AI is an AI-driven technology company focused on SaaS products, intelligent automation, customer experience, human resources technology, and enterprise solutions.

Through ToraCX, Texora AI aims to help businesses improve customer engagement, automate customer support, enhance contact center operations, and deliver personalized customer experiences using Artificial Intelligence and modern digital technologies.

Role Overview

We are looking for enthusiastic and technology-oriented freshers to join our Sales Engineering team, focusing on Customer Experience (CX), Contact Center Technologies, Artificial Intelligence, and SaaS solutions. The candidate will work with sales, marketing, and technical teams to understand customer requirements, demonstrate technology solutions, generate business opportunities, and support the complete sales cycle.

This role is ideal for candidates interested in combining technology, marketing, customer engagement, and consultative selling.

Key Responsibilities

A. Sales Engineering and Pre-Sales

• Understand customer requirements and recommend suitable CX and AI solutions.
• Support product demonstrations, presentations, and proof-of-concept activities.
• Prepare proposals, solution presentations, product comparisons, and technical documentation.
• Explain the business benefits of AI-powered customer support and contact center solutions.
• Assist senior sales engineers with discovery calls and customer meetings.
• Coordinate with technical teams to validate customer requirements and proposed solutions.

B. Customer Experience (CX) Technologies

• Learn contact center, CCaaS, and omnichannel customer engagement platforms.
• Understand customer service workflows across voice, chat, email, social media, and messaging.
• Explore AI chatbots, voice bots, conversational AI, speech analytics, and sentiment analysis.
• Understand IVR, CRM integration, call routing, workforce engagement, and customer journey management.
• Assist in identifying opportunities to automate repetitive customer service activities.

C. AI and Emerging Technologies

• Learn Generative AI, AI agents, Agentic AI, and Large Language Models (LLMs).
• Understand Retrieval-Augmented Generation (RAG), APIs, and Model Context Protocol (MCP).
• Explore AI-powered customer support, knowledge assistants, and workflow automation.
• Understand how AI integrates with CRM, ERP, HRMS, and customer service applications.
• Track emerging technologies and identify potential business use cases.

D. Marketing and Lead Generation

• Research target industries, potential customers, and competitors.
• Support LinkedIn marketing, email campaigns, and outbound prospecting.
• Assist in preparing product brochures, sales decks, case studies, and marketing content.
• Use AI tools to research accounts, personalize outreach, and improve sales productivity.
• Support webinars, product launches, campaigns, and digital marketing initiatives.

E. Business Development and Sales

• Identify and qualify potential customers and business opportunities.
• Assist with cold calling, email outreach, LinkedIn outreach, and follow-ups.
• Maintain leads, contacts, activities, and opportunities in the CRM.
• Understand customer budgets, business challenges, and buying requirements.
• Schedule product demonstrations and meetings for the sales team.
• Support proposals, commercial discussions, and sales pipeline management.

Required Skills

Technical Skills

• Basic understanding of software applications, SaaS, and cloud technologies.
• Interest in AI, Generative AI, chatbots, automation, and customer experience.
• Basic knowledge of CRM, APIs, contact centers, or digital communication platforms is an advantage.
• Familiarity with ChatGPT or other AI productivity tools.
• Basic knowledge of Microsoft Excel, PowerPoint, Google Sheets, and presentation tools.

Sales and Marketing Skills

• Strong communication and presentation skills.
• Interest in B2B sales, consultative selling, and technology marketing.
• Ability to research companies and understand customer business needs.
• Willingness to learn lead generation, prospecting, product demonstrations, and sales negotiation.
• Ability to prepare professional emails, presentations, and proposals.

Soft Skills

• Positive attitude and willingness to learn.
• Good verbal and written English communication.
• Problem-solving and analytical thinking.
• Customer-focused mindset.
• Self-discipline and time management in a remote working environment.
• Ability to collaborate with sales, marketing, and technical teams.

5. Eligibility Criteria

• Fresh graduates from B.Tech, B.E., BCA, MCA, BBA, MBA, B.Com, or related disciplines may apply.
• Candidates from non-technical backgrounds with a strong interest in technology sales and marketing are welcome.
• No prior professional experience is mandatory.
• Academic projects, internships, certifications, and personal projects in AI, marketing, or sales are an advantage.
• Candidates must have access to a laptop or desktop and a reliable internet connection.

Recommendation: For freshers, use the designation “Graduate Trainee – Sales Engineering (AI & Customer Experience)”. It communicates that the position includes structured learning and practical experience rather than requiring candidates to arrive with advanced technical expertise.

We are looking for someone who is curious about technology, enjoys communicating with people, and wants to build a career at the intersection of AI, customer experience, sales, and marketing. The ideal candidate should be willing to learn new technologies, understand business challenges, explain technical solutions in simple language, and contribute to customer acquisition.

You do not need to know everything about AI or sales before joining. You need the willingness to learn, communicate, experiment, and grow.

Remote Work

Flexible Hours

Education Reimbursement

Team Lunches

Annual Retreat

Professional Development Budget

Performance Bonuses

Referral Bonus

Required Skills

product sales CX customer experience Sales Engineering RAG MCP AI AGENT ICP Market Research Digital Marketing

Communication Teamwork Problem Solving Interpersonal Skills Critical Thinking

TEXORA.AI is an AI-powered enterprise platform focused on recruitment, HR automation, customer experience (CX), CRM, workflow automation, and productivity solutions.