Sales Development Representative - SEA ( Bahasa Speaking mandatory)

Exotel Techcom Pvt Ltd; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Exotel is seeking an Outbound SDR in Gurgaon/Bengaluru to identify and qualify opportunities for the sales team. You will reach out to potential customers via calls, LinkedIn, and email, and build momentum with India’s top businesses.

You'll engage CXOs and founders, understand pain points, and collaborate with Account Executives to hand off qualified leads. The role demands 2–8 years of B2B outbound or inside sales and strong messaging skills.

Qualifications

• 2–8 years of experience in B2B sales / inside sales.
• Experience with outbound prospecting and lead generation.
• Ability to start conversations with CXOs and founders.

Responsibilities

• Own the top of the funnel by identifying potential customers and reaching out via calls, LinkedIn, and email.
• Initiate conversations with CXOs and product heads about transforming customer communication.
• Qualify leads through discovery and understanding pain points and decision processes.
• Collaborate with Account Executives to hand off qualified opportunities and plan campaigns.
• Experiment with messaging and sequences to improve conversions.
• Track and share insights using CRM tools like HubSpot or Salesforce.

Skills

Outbound sales

SaaS/Tech experience

CRM tools (HubSpot/Salesforce)

Tools

HubSpot

Salesforce

Job description

AboutExotel

Exotel is building the future of customer conversations. From voice to WhatsApp to AI-led contact centres - we're reimagining how businesses talk to their customers.

Ourplatformpowersmorethan25billionconversationseveryyearacrossbrandslikeSwiggy,Ola,ZerodhaandFlipkart.

Ifyou'resomeonewhothrivesoncuriosity,enjoystalkingtopeople,andlovestherushofturning"who's this?"into"tellmemore!",you'lllovebeingpartofourSalesteam.

Requirements -

• MusthaveworkedinAPACregionindemandgen.
• AvailabletoworkaccordingtoAPACtiming.
• ExperiencewithaCCaaS/CPaaSplayerpreferable.
• KnowledgeofBahasaLanguageispreferable.

Location: Gurgaon/Bengaluru

Whythisrolematters

Thisisn'tjustanothercold-callingjob.

AsanOutboundSDR,you’rethefirstsignalofExotel,theonewhosparkscuriosity,buildsrelationships,andopensdoorswithIndia’stopbusinesses.You’llplayakeyroleinfuelingExotel’sgrowthenginebyidentifying,qualifyingandcreatingopportunitiesforoursalesteam.

Experience:2-8yearsinoutboundsales,insidesales,orleadgeneration

Whatyou'lldo

• Ownthetopofthefunnel:Identifypotentialcustomersacrosssectorsandreachoutviacalls,LinkedIn,andemails.
• StartmeaningfulconversationswithCXOs,Founders,andProductHeadsabouttransformingcustomercommunication.
• Qualifyleadsthroughdiscovery-understandingpainpoints,decision-makingprocesses,andreadinesstoadopt.
• CollaboratewiththeAccountExecutivestohandoffwell-qualifiedopportunitiesandstrategiseoutreachcampaigns.
• Experimentanditerateonmessaging,outreachsequences,andtoolstoimproveconversionrates.
• Track,measure,andshareinsightsusingCRMtools(HubSpot/Salesforce).

You’lllovethisroleifyou

• Have2-8yearsofexperienceinB2Bsales/insidesales(preferablySaaSortech).
• Enjoythethrillofoutbound-researchingaccounts,personalisingoutreach,andhearing"yes"afteraseriesof"no's".
• ArecuriousabouttechnologyandcanquicklylearnhowcommunicationAPIs,contactcentres,andautomationtoolswork.
• Arecomfortablewithtargetsandusedatatoimproveyourapproach.
• SpeakandwritefluentEnglish,andcancommunicatewithconfidenceandempathy.
• Thriveinafast-moving,ownership-drivenculture.

WhyjoinExotel

• Impactatscale:Yourworkwillshapehowthousandsofbusinessestalktomillionsofcustomerseveryday.
• Fastgrowth,realownership:We'reascale-upthatstillmoveslikeastartup.You'llgetthefreedomtoexperimentandmakethingshappen.
• Culturethatfeelslikeafriend:Wetakeworkseriouslybutnotourselves.Expectopenconversations,laughter,andgenuinecare.