Senior Sales Executive

Crafting Memories India; Dehradun; On-site; INR 300,000 - 500,000; Full time

Job summary

Crafting Memories India is seeking a confident Sales Executive to convert enquiries into admissions and bookings for Cast & Craft Academy programmes and related B2C casting services. Freshers can also apply, with a focus on lead qualification and conversions.

The role requires strong communication in Hindi and English, ability to handle follow-ups via calls and WhatsApp, and experience in consultative sales or education/training sectors is preferred.

Qualifications

• Strong communication, counselling and negotiation skills.
• Comfortable with calling, follow-ups and target-oriented work.
• Ability to communicate confidently in Hindi and English.

Responsibilities

• Contact and qualify leads received through advertisements, social media and referrals.
• Counsel prospects about academy programmes, workshops and casting services.
• Understand customer requirements and recommend the most suitable offering.
• Conduct structured follow-ups through calls, WhatsApp and CRM.
• Convert leads into academy enrolments, consultations and casting bookings.
• Explain programme benefits, pricing, payment plans and service processes.
• Schedule studio visits, home consultations and casting appointments.
• Maintain accurate lead status, follow-up dates and payment details.
• Coordinate with operations, trainers and casting teams after conversion.
• Achieve weekly and monthly sales targets.
• Support upselling and repeat-sales opportunities.
• Collect customer feedback and maintain a professional client relationship.

Skills

Communication skills

Counselling

Negotiation

Follow-ups

Target orientation

Tools

CRM

Google Sheets

WhatsApp selling

Job description

We are looking for a confident Sales Executive who can convert enquiries into admissions and bookings for Cast & Craft Academy programmes and Crafting Memories’ B2C casting services.

Freshers can also apply

Key Responsibilities

• Contact and qualify leads received through advertisements, social media and referrals.
• Counsel prospects about academy programmes, workshops and casting services.
• Understand customer requirements and recommend the most suitable offering.
• Conduct structured follow-ups through calls, WhatsApp and CRM.
• Convert leads into academy enrolments, consultations and casting bookings.
• Explain programme benefits, pricing, payment plans and service processes.
• Schedule studio visits, home consultations and casting appointments.
• Maintain accurate lead status, follow-up dates and payment details.
• Coordinate with operations, trainers and casting teams after conversion.
• Achieve weekly and monthly sales targets.
• Support upselling and repeat-sales opportunities.
• Collect customer feedback and maintain a professional client relationship.

We Are Looking For

• Strong communication, counselling and negotiation skills.
• Comfortable with calling, follow-ups and target-oriented work.
• Ability to communicate confidently in Hindi and English.
• Experience in education, training, luxury services or consultative sales is preferred.
• Working knowledge of CRM, Google Sheets and WhatsApp-based selling.
• Energetic, disciplined and focused on conversions.