Sales Development Associate

Eptura; Gurugram District; Hybrid; INR 167,000 - 279,000; Full time

Benefits offered by this job

Monthly stipend

Health insurance

13 public holidays

Hybrid working policy

Mentorship

Career progression

Job summary

Eptura, Inc. invites applications for the Sales Development Associate Apprenticeship in Gurugram, India. This 12-month program targets recent graduates or early-career professionals seeking hands-on experience in SaaS sales, commercial operations, and customer engagement.

You will qualify inbound inquiries, gather requirements, log data in Salesforce, and arrange meetings for Account Executives, while developing a long-term career in SaaS sales and related functions.

Qualifications

• Bachelor's degree completed within the past two years or in the final year of study
• No more than two years of professional work experience
• Legally eligible to participate in an apprenticeship program in India
• Strong written and verbal English communication skills

Responsibilities

• Respond to inbound inquiries from prospective customers and partners
• Qualify inquiries via email, phone, WhatsApp and LinkedIn
• Gather key customer information including business need, urgency, buying process, and stakeholder contacts
• Schedule and send reminders for discovery meetings for Account Executives
• Update and maintain lead, account and contact information in Salesforce
• Ensure leads are routed accurately with clear handover notes
• Conduct outbound outreach via email, WhatsApp and LinkedIn
• Track outreach activities and follow-up actions
• Partner with Marketing and Sales to improve lead quality and conversion processes
• Participate in apprenticeship learning and development activities
• Maintain a professional customer experience throughout interactions

Skills

Lead qualification

Customer communication

Pipeline management

Marketing alignment

Education

Bachelor degree

Tools

Salesforce CRM

Job description

Sales Development Associate - Apprenticeship

Department: Sales Development

Employment Type: Apprentice

Location: Gurugram, India, India, Hybrid

About the Program

The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands‑on experience within a global SaaS organization. Throughout this 12‑month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.

Eligibility

To be considered for this apprenticeship, candidates must:

• Have completed a Bachelor's degree within the past two years, OR
• Be in the final year of their degree program and eligible for apprenticeship participation
• Have no more than two years of professional work experience
• Be legally eligible to participate in an apprenticeship program in India

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 5

Role Overview

The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.

Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.

This position is ideal for someone interested in developing a long‑term career in SaaS sales, business development, customer success, or commercial operations.

Responsibilities

• Respond to inbound inquiries from prospective customers and partners
• Conduct qualification activities via email, phone, WhatsApp and LinkedIn
• Gather key customer information including business need, urgency, buying process, and stakeholder contacts
• Schedule and send reminders for discovery meetings for Account Executives
• Update and maintain lead, account and contact information in Salesforce
• Ensure leads, with clear handover notes, is routed accurately and promptly
• Conduct identified outbound outreach via email, WhatsApp and LinkedIn
• Track outreach activities and follow‑up actions
• Partner with Marketing and Sales to improve lead quality and conversion processes
• Participate in apprenticeship learning and development activities
• Maintain a professional customer experience throughout every interaction

About You

• Modern SaaS sales methodologies
• Lead qualification and prospecting
• Salesforce CRM administration
• Customer communication skills
• Account Executive partnership
• Pipeline management
• Marketing and sales alignment

Preferred Qualifications

• Degree in Business, Marketing, Communications, Commerce, Economics, or related discipline
• Strong written and verbal English communication skills

  Benefits

  • Monthly stipend
  • Health Insurance fully paid – Self
  • 13 Public Holidays
  • Hyrid working policy
  • Exposure to the latest trends and technologies in the SaaS industry.
  • Mentorship from global experienced professionals in the sales, renewals and customer success fields.
  • Potential for career advancement based on performance and dedication.

  Eptura Information:

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  • At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.