Sales Coordinator and Client Relationship Manager

Binary Lifestyle; Ahmedabad District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Binary Lifestyle Pvt. Ltd. (All Automatic) in Ahmedabad seeks a seasoned Client Coordination Specialist to manage end-to-end client engagement from enquiry through handover.

You will coordinate with Sales, Technical and Project teams to align on requirements, timelines and deliverables, while maintaining strong client relationships. You will attend client/site meetings, prepare presentations, and provide regular project updates.

Qualifications

• Excellent communication and negotiation skills.
• Strong client-handling and relationship-management abilities.
• Good follow-up and coordination capabilities.
• Proactive, organized and customer-focused approach.
• Experience with MS Excel, MS Office, PowerPoint, and CRM/ERP.
• Experience in Home Automation, ELV, Building Automation, Electrical/Electronics, Interior, Architecture, or Real Estate preferred.

Responsibilities

• Manage client communication, relationships, follow-ups, and negotiations.
• Understand client requirements and coordinate with Sales, Technical, and Project teams.
• Coordinate with architects, interior designers, project managers, consultants, and vendors.
• Attend client/site meetings and provide regular project updates.
• Prepare client presentations and explain products, solutions, and project requirements.
• Manage client coordination from enquiry to project confirmation, execution, and handover.
• Handle client queries, feedback, and coordinate for timely issue resolution.
• Maintain records of clients, follow-ups, meetings, and project status.
• Identify opportunities for repeat business, referrals, upselling, and cross-selling.
• Perform other client coordination activities as assigned by management.

Skills

Communication

Negotiation

Client handling

Relationship management

Follow-up

Coordination

Proactive

Organized

Customer focus

Tools

MS Excel

MS Office

PowerPoint

CRM/ERP

Job description

Location: Vastrapur, Ahmedabad
Experience: 25 Years
Company: Binary Lifestyle Pvt. Ltd. (All Automatic)

Key Responsibilities

1. Manage client communication, relationships, follow-ups, and negotiations.
2. Understand client requirements and coordinate with Sales, Technical, and Project teams.
3. Coordinate with architects, interior designers, project managers, consultants, and vendors.
4. Attend client/site meetings and provide regular project updates.
5. Prepare client presentations and explain products, solutions, and project requirements.
6. Manage client coordination from enquiry to project confirmation, execution, and handover.
7. Handle client queries, feedback, and coordinate for timely issue resolution.
8. Maintain records of clients, follow-ups, meetings, and project status.
9. Identify opportunities for repeat business, referrals, upselling, and cross-selling.
10. Perform other client coordination activities as assigned by management.

Required Skills

• Excellent communication and negotiation skills.
• Strong client-handling and relationship-management skills.
• Good follow-up and coordination skills.
• Proactive, organized, and customer-focused approach.
• Good knowledge of MS Excel, MS Office, PowerPoint, and CRM/ERP.
• Experience in Home Automation, ELV, Building Automation, Electrical/Electronics, Interior, Architecture, or Real Estate will be preferred.