Sales Coordinator

Toll Group; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Toll Group in India is seeking a Sales Support & Enablement professional to help prepare and deliver customer quotations, support sales reps with presentations and materials, and manage follow-ups on quotes, leads and opportunities.

The role also covers tender coordination, CRM data integrity, pipeline tracking and KPI monitoring, with cross-functional collaboration with Finance, Marketing and Customer Service to ensure timely responses and pricing compliance.

Responsibilities

• Prepare and deliver customer quotations (spot quotes, RFQs, small tenders).
• Support sales reps with customer presentations, proposals, and materials.
• Manage follow-ups on quotes, leads, and opportunities.
• Ensure timely responses to customer inquiries.
• Interface with Tender Management for regional RFQs.
• Gather customer data for bids and ensure pricing compliance.
• Submit tender responses on time with complete documentation.
• Maintain CRM data integrity across accounts and opportunities.
• Track pipeline, status updates, and ensure sales compliance.
• Monitor KPIs including win/loss and GP per account.
• Generate reports and dashboards for leadership.
• Update sales collateral, rate sheets, and materials.
• Identify growth opportunities through data insights.
• Align quotations with local product (Air/Ocean).
• Coordinate with Finance for credit checks.
• Partner with Marketing for campaigns and events.
• Collaborate with Customer Service on service recovery issues

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

PRIMARY DUTIES & RESPONSIBILITIES

Sales Support & Enablement

• Prepare and deliver customer quotations (spot quotes, RFQs, small tenders).
• Support sales reps with customer presentations, proposals, and materials.
• Manage follow-ups on quotes, leads, and opportunities.
• Ensure timely responses to customer inquiries.

Tender & Pricing Coordination

• Interface with Tender Management for regional RFQs.
• Gather customer data for bids and ensure pricing compliance.
• Submit tender responses on time with complete documentation.

CRM & Pipeline Management

• Maintain CRM data integrity across accounts and opportunities.
• Track pipeline, status updates, and ensure sales compliance.
• Monitor KPIs including win/loss and GP per account.
• Generate reports and dashboards for leadership

Sales Tools, Reporting, & Analytics

• Update sales collateral, rate sheets, and materials.
• Identify growth opportunities through data insights.

Cross-Functional Coordination

• Align quotations with local product (Air/Ocean).
• Coordinate with Finance for credit checks.
• Partner with Marketing for campaigns and events.
• Collaborate with Customer Service on service recovery issues

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.