Sales Compensation Analyst Governance And Incentive Operations

S&P Global; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

S&P Global in India is seeking a Sales Compensation Analyst (Governance & Incentive Operations) to own end-to-end incentive calculations, reconcile data, and manage dispute queues. You’ll develop automated checks using SQL/Python, build dashboards in Power BI, and maintain SOX-ready documentation.

The role collaborates with US Finance and global teams, requiring data-driven problem solving and strong controls mindset.

Qualifications

• 5+ years of analytical and operational experience in sales compensation or related fields.
• Direct working knowledge of Salesforce Case Management, queues and reporting objects.
• Experience designing/publishing operational reports and dashboards in Power BI.
• Experience administering knowledge management platforms (SharePoint/Confluence/Salesforce Knowledge).
• Methodical approach to audit-ready documentation and SOX evidence.
• Hands-on data automation using Python (and SQL) for reconciliation.

Responsibilities

• Execute end-to-end supplemental incentive calculations with data collection, eligibility checks, and payroll-ready outputs.
• Own Salesforce compensation dispute queue; resolve cases and publish weekly health reports.
• Develop and maintain automated reconciliation scripts to validate inputs against ledgers.
• Lead monthly KPI milestone tracking and governance documentation with cross-functional teams.
• Build/refresh Power BI and Salesforce dashboards to track spend, milestones, and disputes.
• Maintain central knowledge center with SOPs, guides, and FAQs.

Skills

Salesforce Case Management

Power BI

Data reconciliation

Python data automation

Alteryx

Incentive management

Sales compensation

Tools

SQL

Python/Pandas

Alteryx

SharePoint

Confluence

Job description

Job Description:

About the Role:

Grade Level (for internal use):

10

The Role:

The Sales Compensation Analyst (Governance & Incentive Operations) serves as the core operational and analytical execution hub of the Strategic Center of Excellence. Reporting directly to the US-based Finance Manager, you will be accountable for the end-to-end calculation, data reconciliation, and tracking of supplemental incentive programs, and strategic performance milestones.

The Team:

The Incentive Governance & Operations team is the operational backbone of S&P Global Market Intelligence's Strategic Center of Excellence in Penang — a disciplined, high-precision unit accountable for the end-to-end execution of global sales compensation programs. Working in close partnership with US-based Finance leadership, the team operates across geographies and time zones, combining analytical rigor with a governance-first mindset to protect the integrity of every incentive payout. If you are energized by structured problem-solving, thrive in a data-driven environment, and take pride in building systems that others rely on — this is your team.

Responsibilities and Impact:

• Execute end-to-end supplemental incentive calculations — encompassing data collection, eligibility verification, baseline validation, and custom commercial bonus processing — delivering accurate, audit-ready outputs within monthly payroll cutoff deadlines.
• Own the Salesforce (SFDC) compensation dispute queue: manage daily case resolution, conduct root-cause forensic investigations into payout discrepancies and crediting mismatches, and publish weekly queue health reports — maintaining SLA compliance across all active cases.
• Develop and maintain automated reconciliation scripts using SQL, Python/Pandas, or Alteryx to validate transaction inputs against source contract ledgers, identifying and correcting anomalies before payment is processed.
• Lead monthly KPI milestone tracking, performance scoring, and governance documentation — partnering with Revenue Operations and data warehouses into calculation models.
• Build and refresh operational Power BI and Salesforce dashboards tracking program spend, milestone attainment, and dispute resolution performance; compile and maintain SOX audit binders and management approval records to meet internal control requirements.
• Curate the central Sales Compensation Knowledge Center (SharePoint/Confluence) — authoring step-by-step SOPs, submission guides, calculation walk-throughs, and targeted FAQs to improve seller understanding and reduce repetitive inquiry volume.

What We’re Looking For:

Basic Qualifications:

• Experience: 5+ years of analytical and operational experience in sales compensation, financial analysis, sales operations, or incentive management within a global corporate setting.
• Salesforce (SFDC): Direct working knowledge of Salesforce Case Management, case queues, routing rules, and reporting objects.
• Business Intelligence: Experience designing and publishing operational reports and dashboards in Power BI.
• Content & Knowledge Management: Practical experience administering knowledge management platforms, digital intranets, or content repositories (e.g., SharePoint, Confluence, Salesforce Knowledge).
• Compliance & Controls: Methodical approach to maintaining audit-ready documentation, process runbooks, and SOX control evidence.
• Data Automation: Practical experience utilizing Python (