Sales Coach – Assistant Manager Operations

Dr ITM; India; On-site; INR 334,800 - 558,000; Full time

Benefits offered by this job

Shuttle Cab Facility Available

Career Growth Opportunities

Performance-Driven Work Environment

Job summary

Dr ITM is seeking a Sales Coach (Assistant Manager Operations) for its BPO operations in India. The ideal candidate will have strong expertise in sales processes and team management, aimed at driving performance to meet business targets.

Responsibilities include coaching sales teams, managing operations, ensuring process compliance, and achieving KPIs. The role also offers perks such as shuttle cab facilities and career growth opportunities.

Qualifications

• Minimum 1 year of experience in BPO sales operations.
• Strong people management and leadership skills required.
• Results-driven and target-oriented mindset essential.

Responsibilities

• Coach and mentor sales teams to improve performance.
• Manage daily BPO operations and team productivity.
• Monitor and achieve sales targets and KPIs.

Skills

BPO Sales Experience

Team Handling & Team Management

Operations Management

Target Achievement

Excellent Communication Skills

Leadership & Coaching Skills

Education

Graduate

Job description

Job Overview

Altruist India is hiring a Sales Coach (Assistant Manager Operations) for its BPO operations. The ideal candidate should have strong sales process experience, team management capabilities, and operational expertise to drive performance and achieve business targets.

Key Responsibilities

• Coach and mentor sales teams to improve performance
• Manage daily BPO operations and team productivity
• Monitor and achieve sales targets and KPIs
• Handle team management and performance tracking
• Manage attrition and shrinkage effectively
• Conduct training, feedback, and coaching sessions
• Ensure operational efficiency and process compliance
• Coordinate with stakeholders for smooth operations

Required Skills

• BPO Sales Experience (Mandatory)
• Team Handling & Team Management
• Operations Management
• Target Achievement & Performance Management
• Attrition & Shrinkage Management
• Excellent Communication Skills
• Leadership & Coaching Skills

Qualification

• Graduate (Mandatory)

Preferred Candidate Profile

• Minimum 1 year of experience in BPO sales operations
• Strong people management and leadership skills
• Results-driven and target-oriented mindset
• Ability to work in a fast-paced environment

Perks & Benefits

• Shuttle Cab Facility Available
• Career Growth Opportunities
• Performance-Driven Work Environment