Sales Associate

Lenskart; Shillong, Tura; On-site; INR 180,000 - 300,000; Full time

Job summary

Lenskart is seeking a store associate to deliver outstanding customer service and help customers with product recommendations and purchases. You will manage store displays, assist with inventory, and process transactions at the POS while maintaining a welcoming shopping environment.

You will collaborate with teammates to meet store goals, handle complaints professionally, and ensure the store remains clean and compliant with policies and procedures. Previous retail experience is a plus.

Responsibilities

• Provide excellent customer service and ensure a positive shopping experience
• Assist customers with product queries, recommendations, and purchases
• Maintain store display, inventory, and overall visual merchandising
• Process transactions, handle cash, and operate POS systems
• Meet sales targets and promote products as required
• Collaborate with team members to achieve store goals
• Handle customer complaints and issues professionally
• Maintain store cleanliness and adhere to policies

Job description

Role & responsibilities

• Provide excellent customer service and ensure a positive shopping experience
• Assist customers with product queries, recommendations, and purchases
• Maintain store display, inventory, and overall visual merchandising
• Process transactions, handle cash, and operate POS systems
• Meet sales targets and promote products as required
• Collaborate with team members to achieve store goals
• Handle customer complaints and issues professionally
• Maintain store cleanliness and adhere to policies