Sales Associate

Oro Precious Metals; Navi Mumbai, Chennai District; On-site; INR 360,000 - 600,000; Full time

Job summary

Oro Precious Metals is seeking an experienced Office Manager / Sales Coordinator to manage day-to-day operations, support B2B sales, and oversee jewellery-related documentation. You will coordinate with production, QC, inventory, and dispatch teams while ensuring accurate records and timely payments.

The role requires strong organizational skills, proficiency in MS Excel/Word and ERP/CRM systems, and the ability to liaise across departments. Knowledge of jewellery terminology is essential.

Qualifications

• Experience as an Office Manager / Sales Coordinator in the jewellery industry.
• Strong understanding of B2B sales processes.
• Familiarity with jewellery terminology (gold, diamonds, gemstones, etc.).
• Proficient in MS Excel, Word, and ERP/CRM systems.
• Excellent organizational and multitasking skills.

Responsibilities

• Manage day-to-day office operations and administrative activities.
• Coordinate with vendors, logistics, and service providers to ensure timely deliveries.
• Support the B2B sales team with order processing, quotations, invoices, and reports.
• Handle jewellery-related documentation and coordinate with production, QC, inventory, and dispatch teams.
• Assist accounts with billing, payment follow-ups, and basic reconciliation; ensure timelines are followed.

Skills

Office Management

B2B sales processes

Jewellery terminology

Organization & multitasking

Communication

Tools

MS Excel

MS Word

ERP/CRM systems

Job description

Role & responsibilities

Office Administration

• Manage day-to-day office operations and administrative activities
• Maintain files, records, reports, and internal documentation
• Coordinate with vendors, logistics, and service providers
• Ensure smooth communication between departments

B2B Sales Support

• Support the B2B sales team with order processing and follow-ups
• Prepare quotations, invoices, purchase orders, and sales reports
• Coordinate with wholesale buyers, retailers, and corporate clients
• Maintain client databases and track orders, deliveries, and payments

Jewellery Operations

• Handle jewellery-related documentation (design codes, purity, stone details, certifications)
• Coordinate with production, QC, inventory, and dispatch teams
• Track stock movement and ensure accurate inventory records

Accounts & Coordination

• Assist with billing, payment follow-ups, and basic reconciliation
• Coordinate with the accounts team for receivables and payables
• Ensure timelines and internal processes are followed

Required Skills & Qualifications

• Experience as an Office Manager / Sales Coordinator in the jewellery industry
• Strong understanding of B2B sales processes
• Familiarity with jewellery terminology (gold, diamonds, gemstones, etc.)
• Proficient in MS Excel, Word, and ERP/CRM systems
• Excellent organizational and multitasking skills

Good communication and coordination abilities

Preferred candidate profile

• Has relevant experience of Gems and Jewellery industry
• Can speak local language for that specific region