Sales Advisor

H&M; Nagpur District; On-site; INR 279,000 - 390,600; Full time

Job summary

H&M is seeking a Sales Advisor in Nagpur District, Maharashtra to create an outstanding customer experience. You will welcome customers, guide them, and support their needs while showcasing our products.

Your role involves sharing product knowledge, collaborating with colleagues to ensure exceptional service, and maintaining a well-organized sales floor. A passion for fashion and customer service experience in retail are essential to succeed.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Eager to learn and develop with store technology.
• Flexible and action-oriented.

Responsibilities

• Share fashion and product knowledge to help customers.
• Collaborate with team members to deliver exceptional service.
• Ensure the sales floor is well-stocked and inviting.
• Support opening and closing of the store.
• Represent the brand positively during customer interactions.

Skills

Customer service experience

Fashion knowledge

Collaborative

Adaptability

Communication skills

Job description

Job Overview

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

Responsibilities

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with team members to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well‑stocked, organized, and inviting.
• Support opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Qualifications & Skills

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in‑store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious, and eager to learn and develop with store technology.
• Flexible, action‑oriented, and adaptable to a fast‑paced retail environment.

Who You’ll Work With

Our stores are the heart of H&M, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment.

Who You Are

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in‑store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious, with a strong eagerness to learn and develop, especially with store technology.
• Flexible and action‑oriented.