Sales Advisor

H&M; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Employee discount

Health insurance

Wellness programs

5-day work week

Career growth opportunities

Job summary

A leading fashion retailer in Hyderabad is looking for a Sales Advisor to enhance customer experience in-store. This full-time position emphasizes teamwork and aims to deliver exceptional fashion services. Candidates should have prior customer service experience, along with a passion for fashion. Responsibilities include assisting customers, maintaining stock, and supporting operational tasks. The role offers competitive benefits including a discount on products and a healthy work-life balance.

Qualifications

• Experience in customer service within fashion or retail.
• Passionate about delivering exceptional in-store experiences.
• Creative, communicative, and eager to learn.

Responsibilities

• Provide fashion and product advice to customers.
• Collaborate with the team for exceptional service.
• Maintain an organized and inviting sales environment.
• Support store operations including opening and closing.

Skills

Customer service experience

Knowledge of fashion

Strong communication skills

Team collaboration

Flexibility and adaptability

Job description

Job Description

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

What you’ll do

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Who you’ll work with

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you’ll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

Who you are

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Who we are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Why you’ll love working here

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
• We are an inclusive company where you’re encouraged to be yourself at work.
• You will have access to a large global talent community, where career growth and aspirations have no limits.
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
• You’ll be able to express your personal style with our employee discount at H&M group.
• We offer 5 days of working in a week to have great work life balance.

Additional Information

This is a full-time position for our store in Hyderabad – Irrum Manzil. The position reports to the Department Manager.

We do not require a cover letter as part of our recruitment process.