Sales Ad Ops - Specialist

Regalix; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kard is transforming customer loyalty with our rewards-as-a-service API platform. We collaborate with neobanks, financial institutions, and partners to deliver tailored rewards that celebrate daily transactions.

Join a team backed by notable investors and help shape the future of ad operations in Bengaluru. We seek a detail-focused, ownership-minded professional with 3+ years of experience in ad ops, account management, or sales support.

Qualifications

• 3+ years of experience in ad ops, account management, or sales support.
• Experience using GSuite, MongoDB, and Salesforce preferred.
• Ownership mentality and strong analytical/problem-solving skills.
• Attention to detail with ability to follow complex processes.
• Adaptable to a fast-paced, evolving environment.
• Ability to drive urgency across projects.

Responsibilities

• Collaborate with internal campaign managers and Kard's external merchants to set up and manage offer campaigns.
• Build, monitor, and optimize campaigns across multiple offer placements.
• Conduct regular health checks on campaigns and ensure data accuracy in reporting.
• Analyze campaign performance data and provide insights for continuous improvement.
• Collaborate with cross-functional teams across the business including brand marketing, data, product, engineering, content and more to prioritize growth initiatives, ensuring alignment with overall business goals.
• Troubleshoot and resolve issues related to campaign setup and delivery.
• Generate and deliver periodic reports on campaign performance to internal teams.
• Stay up-to-date with industry trends and best practices in ad operations.
• Assist with ad hoc tasks and projects related to ad operations as needed.
• Directly support troubleshooting reconciliation processes, serving as the escalation point around all operational issues related to campaigns supported.

Skills

Ad ops

Account management

Sales support

Ownership

Analytical skills

Attention to detail

Adaptability

Fast-paced environment

Tools

GSuite

MongoDB

Salesforce

Job description

Job Summary

Kard is transforming customer loyalty with our rewards-as-a-service API platform. We empower our partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers daily transactions. Backed by $30M from industry-leading investors and seasoned experts, we are reshaping the future of customer engagement.

Responsibilities

• Collaborate with internal campaign managers and Kard's external merchants to set up and manage offer campaigns.
• Build, monitor, and optimize campaigns across multiple offer placements.
• Conduct regular health checks on campaigns and ensure data accuracy in reporting.
• Analyze campaign performance data and provide insights for continuous improvement.
• Collaborate with cross-functional teams across the business including brand marketing, data, product, engineering, content and more to prioritize growth initiatives, ensuring alignment with overall business goals.
• Troubleshoot and resolve issues related to campaign setup and delivery.
• Generate and deliver periodic reports on campaign performance to internal teams.
• Stay up-to-date with industry trends and best practices in ad operations.
• Assist with ad hoc tasks and projects related to ad operations as needed.
• Directly support troubleshooting reconciliation processes, serving as the escalation point around all operational issues related to campaigns supported.

Must have skills

• 3+ years of experience in ad ops, account management, or sales support.
• Experience utilizing GSuite, Mongo DB, and Salesforce preferred.
• An ownership mentality.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail with the ability to follow through complex processes to completion.
• Adaptability to work in a fast-paced, evolving environment.
• Demonstrated ability to drive urgency with all projects, big and small.