Marketing Operations Associate

Regalix; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Health insurance

Generous leave policy

Well-being programs

Work flexibility

Brand exposure with global clients

Leadership development programs

Job summary

Regalix, Inc. in Bengaluru/Bangalore is seeking an Ad Operations Executive (Fresher) to join a backend, non-voice team focused on LinkedIn advertising operations across LMS, LTS, and LAS.

You will manage campaigns, perform optimization, reporting, CRM case management, and billing updates to support revenue objectives. The role emphasizes accuracy, SLA adherence, and collaboration with Sales and Program Managers.

Qualifications

• Graduate / post-graduate in any discipline. (Undergraduates with relevance experience can be considered)
• 1 year of experience in media operations, ad operations, or campaign management.
• Strong proficiency in CRM tools, Excel, PowerPoint, and LinkedIn advertising platforms.
• Excellent written communication skills and attention to detail.
• Comfortable working in a backend, non-voice operations role.
• Ability to work in SLA-driven, high-volume environments across global shifts.

Responsibilities

• Manage incoming requests exclusively through CRM tools; no voice or phone communication.
• Own cases end-to-end: intake, execution, QA, and closure.
• Maintain CRM hygiene, including documentation, tagging, and accurate status updates.
• Generate Excel and PowerPoint reports, ensuring adherence to LinkedIn-approved templates.
• Meet performance metrics including SLA, IRT, Utilization, Quality, and Shrinkage.
• Participate in training, coaching, and process improvement initiatives.
• Communicate updates through CRM, case chatter, or email only.

Skills

LinkedIn CMT

Merlin

Campaign IQ (CIQ)

Google Ads

Facebook Ads Manager

Data analysis

CRM tools (Zendesk)

CRM tools (Salesforce)

CRM tools (MS Dynamics)

Excel

PowerPoint

Operational excellence

Problem solving

Collaboration

Continuous learning

Education

Graduate / post-graduate in any discipline

Undergraduates with relevance experience

Tools

Zendesk

Salesforce

Microsoft Dynamics

Job description

Role: Ad Operations Executive

Experience: Fresher

Location: Bangalore

About MarketStar

At Regalix, A MarketStar Company, you will have the opportunity to work in a dynamic

environment that thrives on collaboration, embraces cutting-edge technologies, and

delivers impactful solutions to our clients. With a shared commitment to excellence,

innovation, and client success, we are setting new benchmarks in the market. By

leveraging Regalix's deep understanding of digital marketing strategies and MarketStar's

proven track record in driving advertising operations, we have forged a unique synergy that

propels us to the forefront of our field.

Together, we shape the future of digital advertising by providing operational excellence

and data-driven insights that enable clients to succeed.

About the Client

The worlds largest professional networking platform.

Role Overview

We are seeking a highly motivated Media Operations Executive / Ad Operations Executive

to join our team in Bangalore. This is a 100% backend, non-voice role focused on

supporting LinkedIn advertising operations across Marketing Solutions (LMS), Talent

Solutions (LTS), and Agency Support (LAS).

The role involves campaign setup, optimization, reporting, CRM case management, and

billing updates, ensuring accurate and timely execution to support LinkedIns operational

and revenue objectives.

Key Skills

• Advertising Platforms: Proficiency in LinkedIn Campaign Manager Tool (CMT), Merlin, Campaign IQ (CIQ), and familiarity with other digital platforms (Google Ads, Facebook Ads Manager is a plus).
• Data Analysis: Ability to interpret campaign data, identify trends, and generate actionable insights.
• CRM Expertise: Proficiency in Zendesk, Salesforce, or Microsoft Dynamics for case management and reporting.
• Reporting & Technical Skills: Advanced Excel and PowerPoint skills to create reports, dashboards, and presentations.
• Operational Excellence: Strong attention to detail, data accuracy, and adherence to SLA, IRT, and quality standards.
• Problem Solving: Ability to troubleshoot issues, validate information, and elevate complex cases when needed.
• Collaboration: Work effectively with Sales, Program Managers, and internal cross functional teams.
• Continuous Learning: Stay updated on LinkedIn advertising operations, tools, and best practices.

Key Responsibilities

Common Responsibilities (All LOBs LMS, LTS, LAS)

• Manage incoming requests exclusively through CRM tools; no voice or phone communication.
• Own cases end-to-end: intake, execution, QA, and closure.
• Maintain CRM hygiene, including documentation, tagging, and accurate status updates.
• Generate Excel and PowerPoint reports, ensuring adherence to LinkedIn-approved templates.
• Meet performance metrics including SLA, IRT, Utilization, Quality, and Shrinkage.
• Participate in training, coaching, and process improvement initiatives.
• Communicate updates through CRM, case chatter, or email only.

Shift Coverage

• Rotational Shift

Key Qualifications

• Graduate / post-graduate in any discipline. (Undergraduates with relevance experience can be considered)
• 1 year of experience in media operations, ad operations, or campaign management.
• Strong proficiency in CRM tools, Excel, PowerPoint, and LinkedIn advertising platforms.
• Excellent written communication skills and attention to detail.
• Comfortable working in a backend, non-voice operations role.
• Ability to work in SLA-driven, high-volume environments across global shifts.

What’s in it for you?

• Constant learning and career growth opportunities.
• Employee-centric benefits including comprehensive health insurance, generous leave policy, and well-being programs.
• Exposure to the world’s leading brands as clients.
• Work flexibility and a culture of recognition for high performers.
• Opportunity to be part of an organization with 60% homegrown leaders.
• Customized training programs for professional development.