Sailpoint Developer

HCL Technologies Limited; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HCL Technologies Limited in India is seeking Senior SailPoint L3 Engineers to join our SailPoint Identity Governance team. The ideal candidates will have excellent SailPoint IIQ/ISC support and code debugging skills, with strong hands-on experience in a 24x7 production environment.

You will provide L3 production support for SailPoint IIQ/ISC, perform deep code debugging of workflows, rules, connectors, and integrations, and analyze production issues from logs to identify root causes.

Qualifications

• 5–8+ years of total IT experience.
• 5+ years of strong hands-on experience in SailPoint IIQ/ISC support and development.
• Experience with SailPoint concepts including Identity Cubes and Identity Attribute Mappings.
• Experience with SailPoint integrations: Active Directory, JDBC/SQL Server.
• Working knowledge of GitLab and CI/CD pipelines in Agile environments.
• Experience in a 24x7 production support environment is preferred.

Responsibilities

• Provide L3 production support for SailPoint IIQ and/or ISC.
• Perform deep code debugging and troubleshooting of SailPoint workflows, rules, connectors, and integrations.
• Analyze production issues by reviewing logs, error traces, and source code to identify root causes (RCA) and implement fixes.
• Support Lifecycle Management (LCM/LCE) processes including Joiner, Mover, and Leaver flows.
• Review and support CI/CD pipelines, GitLab merge requests, and deployments.
• Handle ServiceNow incidents, changes, and problem tickets related to SailPoint.
• Support and maintain integrations with Active Directory, Azure AD, SQL Server, and target applications.
• Use Splunk and other monitoring tools for proactive issue detection and troubleshooting.
• Collaborate with DevOps teams and application owners.
• Participate in 24x7 shift rotations and on-call support.

Skills

SailPoint IIQ

SailPoint ISC

Code debugging

Java

Beanshell

PowerShell

CI/CD pipelines

GitLab

Logs & troubleshooting

Agile/Scrum (JIRA)

Tools

Active Directory

Azure AD

SQL Server

JDBC

ServiceNow

Splunk

Kubernetes

Job description

Senior SailPoint L3 Engineers to join our SailPoint Identity Governance team. The ideal candidates will have excellent SailPoint IIQ / ISC support and code debugging skills, with strong hands-on experience in troubleshooting, maintaining, and enhancing SailPoint implementations in a 24x7 support environment.

Experience Level

• 5–8+ years of overall IT experience.
• 5+ years of strong hands-on experience in SailPoint IIQ / ISC support and development.

Key Responsibilities

• Provide L3 production support for SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC).
• Perform deep code debugging and troubleshooting of SailPoint workflows, rules, connectors, and integrations.
• Analyze production issues by reviewing logs, error traces, and source code to identify root causes (RCA) and implement fixes.
• Support Lifecycle Management (LCM/LCE) processes including Joiner, Mover, and Leaver flows.
• Review and support CI/CD pipelines, GitLab merge requests, and deployments.
• Handle ServiceNow incidents, changes, and problem tickets related to SailPoint.
• Support and maintain integrations with Active Directory, Azure AD, SQL Server, and target applications.
• Use Splunk and other monitoring tools for proactive issue detection and troubleshooting.
• Collaborate with DevOps teams and application owners.
• Participate in 24x7 shift rotations and on-call support.

Mandatory Technical Skills

• Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or SailPoint ISC.
• Excellent SailPoint code debugging and troubleshooting skills.
• Strong development experience in Java and Beanshell (PowerShell is a plus).
• In-depth knowledge of SailPoint concepts including:
• Identity Cubes
• Identity Attribute Mappings
• Role Management
• Experience with SailPoint integrations:
• Active Directory
• JDBC / SQL Server
• Hands-on experience with ServiceNow (integration and ticket handling).
• Working knowledge of GitLab (or similar version control tools).
• Understanding of CI/CD pipelines.
• Experience working in an Agile / Scrum environment (JIRA).

Preferred / Good-to-Have Skills

• Hands-on experience with Splunk for log analysis.
• Basic knowledge of Kubernetes.
• Experience with CyberArk integrations.
• Exposure to cloud IAM and DevOps practices.

Behavioral & Soft Skills

• Highly self-motivated with strong ownership mindset.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently in a high-pressure production support environment.
• Willingness and flexibility to work in a 24x7 shift model.