RPA developer

HCLSoftware; Bengaluru; On-site; INR 1,500,000 - 2,700,000; Full time

Job summary

HCLSoftware in Bengaluru seeks a mid-level Business Orchestration & Automation SME to bridge business and technology teams, translating operational challenges into scalable automation solutions. You will design, implement, and optimize end-to-end process workflows using modern BPM, RPA, and integration platforms to drive measurable efficiency and business value.

Collaborate with IT Architecture, Data and Security teams, mentor junior analysts, and continuously improve live processes based on

Qualifications

• 6+ years in AI orchestration, automation, or workflow design.
• Bachelor's degree in CS/IS/Business/Engineering or related field.
• Proficient in process analysis and design; run workshops with stakeholders.

Responsibilities

• Translate operational challenges into scalable automation solutions.
• Design, build, test, and deploy automated workflows using BPM/RPA tools.
• Model complex workflows with BPMN 2.0 and DMN notations.

Skills

AI orchestration

Process analysis & design

Workflow discovery

BPMN 2.0 modeling

DMN notation

Process mining & value stream analysis

Documentation & specs

RPA development

BPM/orchestration platform

Security & compliance

Education

Bachelor's degree in CS/IS/Business/Engineering

Tools

BPM/orchestration platform

RPA tool

BPMN 2.0 tooling

Job description

THE ROLE & RESPONSIBILITIES

We are seeking a driven and technically grounded Business Orchestration & Automation SME to join our team. In this mid-level role, you will serve as the critical bridge between business stakeholders and technology teams — translating operational challenges into scalable automation solutions. You will design, implement, and optimize end-to-end process workflows using modern BPM, RPA, and integration platforms to drive measurable efficiency and business value.

REQUIREMENTS & QUALIFICATIONS

Must-Have

• 6+ years of experience in AI orchestration, enterprise automation, or workflow design.
• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field
• Process Analysis & Design
• Conduct process discovery workshops with business stakeholders to identify automation and orchestration opportunities
• Model current-state and future-state workflows using BPMN 2.0 and DMN notation
• Perform process mining and value stream analysis to quantify improvement potential (time, cost, error rate)
• Author detailed process design documents, business requirements, and functional specifications
• Automation & Orchestration Development
• Design, build, test, and deploy automated workflows using at least one RPA tool.
• Hands-on Experience with a BPM/orchestration platform
• BPMN 2.0 process modeling — able to model and review complex workflows independently
• Implement event-driven and human-in-the-loop workflow patterns to handle exceptions and escalations
• Ensure automation solutions adhere to security, compliance, and data governance standards

Delivery & Continuous Improvement

• Define and track KPIs for deployed automations (SLA adherence, FTE savings, error reduction, throughput)
• Lead post-implementation reviews and continuously optimize live processes based on performance data
• Maintain automation documentation, runbooks, and support handover materials

Stakeholder & Team Engagement

• Act as SME and trusted advisor to business units on automation strategy and feasibility
• Collaborate closely with IT Architecture, Data, and Security teams to ensure platform alignment
• Mentor junior analysts and developers in automation best practices and tooling
• Present recommendations and ROI analyses to senior stakeholders and management

Nice-to-Have

• Background in a specific business domain: finance, healthcare, supply chain, HR, or legal.
• Experience with hyperautomation or intelligent automation (IDP, AI-augmented flows).