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Hyatt Hotels Corporation is seeking a Rooms Trainer to support the Front Office team at Hyatt Place Madison/Downtown in Madison, Wisconsin. This role focuses on training, coaching, and maintaining service standards across the front desk.
As Rooms Trainer you will assist the Front Office Manager in the day-to-day operation of the Front Desk, mentor colleagues, handle guest requests with warmth, and ensure efficient operations in a fast-paced hotel environment.
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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Rooms Trainer is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
Minimum 2 years work experience as Rooms Trainer / Assistant Front Office Manager / Assistant Manager - Front Office in a hotel. Well-developed communication and customer relations skills.
Hyatt Place Madison/Downtown | Madison , WI , US
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