Rivera hiring For UK banking process sal upto 6lpa

Rivera Manpower Services; Bengaluru; On-site; INR 360,000 - 600,000; Full time

Benefits offered by this job

Cab Facility (As per shift & company)

UK shifts

Performance Incentives

Night Shift Allowance

Great work culture & career growth

Job summary

Rivera Manpower Services in Bengaluru is hiring for an International Banking semivoice Support role. The position requires handling international calls, resolving queries, and maintaining accurate records in a fast-paced, client-facing environment.

Excellent English communication and willingness to work night shifts are essential. The role supports global clients with UK/US shifts and offers training, performance incentives, and a growth-oriented culture.

Qualifications

• Graduates or undergraduates with excellent English communication.
• Willingness to work night shifts and rotational offs.
• Experience in international voice process (preferred).

Responsibilities

• Handle inbound and outbound international calls professionally.
• Resolve customer queries, complaints, or issues accurately.
• Maintain detailed documentation of customer interactions in system records.
• Adhere to process workflows, compliance standards, and quality benchmarks.
• Collaborate with internal teams for escalations or issue resolution.

Skills

English communication

Education

Graduates/Undergraduates

Job description

Greetings !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International banking semivoice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you!

Job Description:

We are hiring for International banking semivoice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.

Job Details

• Process: International Banking semivoice Support
• Experienced: Up to 6LPA (Based on current CTC and relevant experience)

Qualification Criteria:

• Education: Grads/Undergrads
• Excellent verbal communication skills in English
• Willingness to work in night shifts and rotational offs

Experience Required:

• Mandatory: Experience in international voice process for experienced candidates

Key Responsibilities:

• Handle inbound and outbound international calls in a professional manner.
• Resolve customer queries, complaints, or issues efficiently and accurately.
• Maintain detailed documentation of customer interactions in system records.
• Adhere to process workflows, compliance standards, and quality benchmarks.
• Collaborate with internal teams for escalations or issue resolution where required.
• Meet performance targets related to call quality, resolution rate, and customer satisfaction.

Desired Candidate Profile:

• Any Graduate / Undergraduate (With Excellent English Communication)
• Experienced (05 yrs) can apply
• Must be open to work in rotational shifts/night shifts
• Good typing speed and listening skills

Role Highlights:

• Opportunity to work with leading global clients
• Develop and enhance communication, problem-solving, and service delivery skills
• Exposure to US, UK Shifts (Night/Rotational Shifts)
• Fast-paced and growth-oriented work culture
• Extensive training and support provided for freshers

Perks & Benefits:

• Cab Facility (As per shift & company policy)
• UK shifts
• Performance Incentives
• Night Shift Allowance
• Great work culture & career growth