Risk Insurance Paraplanner / Case Manager

VirtuHR India; Mumbai; On-site; INR 502,000 - 725,000; Full time

Job summary

VirtuHR India is seeking an experienced Risk Insurance Paraplanner / Case Manager in Malad, Mumbai. The role focuses on Life, TPD, Trauma and Income Protection for an Australian advisory business, managing cases from quote to policy completion.

You will liaise with clients, insurers and medical providers, coordinating underwriting activities and ensuring timely progress across multiple applications.

Qualifications

• Experience in Australian life insurance, risk insurance or paraplanning
• Strong knowledge of Life, TPD, Trauma and Income Protection products
• Experience dealing with Australian insurers and portals is desirable
• Understanding of underwriting, medical evidence and new-business processing

Responsibilities

• Prepare and compare quotes across Australian life insurers for Life, TPD, Trauma and Income Protection.
• Understand and compare cover structures, including superannuation and non-super ownership arrangements.
• Prepare insurance comparisons and supporting documentation for client discussions.
• Complete and submit insurance applications accurately and efficiently.
• Liaise with clients to obtain outstanding information, signatures and authorities.
• Coordinate medical requirements and underwriting evidence.
• Proactively follow up underwriting progress to keep cases moving.
• Maintain accurate CRM records and follow-up dates.

Skills

Australian insurance

Paraplanning

Life Insurance

Underwriting

Client communication

Case management

English proficiency

Job description

NOTE: BEFORE APPLYING PLEASE GO THROUGH THE JD AND CHECK IF YOUR PROFILE DOES ALIGN WITH THIS ROLE

Job Title: Risk Insurance Paraplanner / Case Manager

Experience: 2yrs and above

Location: Malad

Salary: 45K to 65K monthly (5.4Lpa to 7.8Lpa)

Role

We are looking for an experienced and highly organised Risk Insurance Paraplanner / Case Manager to support an Australian life insurance advisory business. This is a specialist risk insurance role focused on Life, TPD, Trauma and Income Protection rather than holistic financial planning.

This person will take ownership of the case from quote stage through application, underwriting and policy completion, keeping the adviser involved only where adviser input is genuinely required.

Responsibilities

• Prepare and compare quotes across Australian life insurers for Life, TPD, Trauma and Income Protection.
• Understand and compare cover structures, including superannuation and non-super ownership arrangements.
• Prepare insurance comparisons and supporting documentation for client discussions.
• Complete and submit insurance applications accurately and efficiently.
• Liaise directly with clients to obtain outstanding information, documents, signatures and authorities.
• Liaise with insurers, underwriters, medical providers and other third parties throughout the application process.
• Coordinate medical requirements such as blood tests, GP reports and other underwriting evidence.
• Proactively follow up underwriting progress and ensure every application continues moving.
• Communicate insurer requirements to clients clearly and in plain English.
• Track each case from application through underwriting, acceptance, policy commencement and completion.
• Maintain accurate CRM records, file notes, task lists and follow-up dates.
• Identify delays or issues early and work proactively to resolve them.
• Support ongoing policy servicing and annual review administration when required.

Required Experience & Skills

• Previous experience in Australian life insurance, risk insurance, financial planning, paraplanning or adviser support.
• Strong working knowledge of Australian Life, TPD, Trauma and Income Protection products.
• Experience dealing with Australian life insurers and insurer portals is highly desirable.
• Understanding of underwriting, medical evidence and new-business processing.
• Experience with insurance funded through superannuation will be highly regarded.
• Experience preparing SOAs or working in an Australian financial planning environment is an advantage, although this role does not require SOA preparation.
• Strong written and spoken English and confidence speaking directly with Australian clients.
• Excellent attention to detail, follow-up discipline and case-management skills.
• Ability to manage multiple applications simultaneously and keep every case progressing.

Prefered Candidate

• Australian risk-insurance paraplanner
• Australian adviser-support or client-services officer
• Life-insurance new-business or underwriting support specialist
• Paraplanner from an Australian financial-planning outsourcing business with strong risk insurance exposure.

Skills: income protection,insurance paraplanner,life insurance,paraplanning,trauma,risk insurance,financial planning,case manager,australian insurance,underwriting,tpd