Associate/Sr. Associate/Process Lead - UK Insurance - Life & Pension

Golden Opportunities; Pune District; On-site; INR 240,000 - 420,000; Full time

Job summary

Golden Opportunities in India is seeking candidates for back-office insurance operations with 1+ years of International Insurance experience in Life, Pension, Annuity, and Retirement domains. Roles involve handling day-to-day insurance operations, policy servicing, claims processing and new business tasks, with emphasis on accuracy, documentation, and communication.

Proficiency in MS Office and willingness to work night shifts are required.

Qualifications

• Day-to-day insurance operations across Life & Pension, Pension, and related areas.
• 1+ year experience in International Insurance with focus on life and pensions.
• Strong communication and attention to detail is required.
• Experience across policy servicing, claims processing, or new business.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Willingness to work in rotational shifts including night shifts.
• Candidates from P&C or Healthcare may transition into Life & Pension.

Responsibilities

• Handle day-to-day international insurance operations.
• Support life & pension, annuity, and retirement processes.
• Process policy servicing, claims, and new business tasks.
• Document business processes, SOPs, workflows, and training materials.
• Prepare and maintain reports in Excel and PowerPoint.

Job description

• Work Model: Mandatory Work from Office (5 days a week)
• Candidate Location: Anywhere in India
• Candidate Expectations:1+years of experience in International Insurance - Life & Pension, Annuity,Retirement, or related insurance operations.
• Candidatesfrom Property & Casualty (P&C) or Healthcare Insurance backgrounds mayalso be considered if willing to transition into the Life & Pension domain.
• Experiencein Back Office Operations, including Policy Servicing, Claims Processing, orNew Business Processing.
• Excellentwritten and verbal communication skills are mandatory.
• Strongattention to detail and analytical skills.
• Abilityto understand and document business processes, SOPs, workflows, and trainingmaterials.
• Proficiencyin Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Abilityto work in rotational shifts, including night shifts.
• Candidate Industry - (BPO / KPO / GBS / GCC / GSS / Captive SharedServices/Insurance)
• Educationand Certification Qualification:
• AnyGraduateInsurance-relatedcertification is an added advantage.
• Documents Mandatory - Personal, Academic and Professional.

Detailed Job Description

• Handleday-to-day insurance operations.
• Minimum 1 - 8 years of experience inInternational Insurance-Life & Pension, Property & Casualty anddemonstrate strong attention to detail.
• Excellentwritten and verbal communication is mandatory.
• Knowledgeof International Insurance-Life & Pension, Annuity, Retirement(Note:However, candidates from Healthcare or Property & Casualty (P&C)Insurance backgrounds may also be considered, provided they demonstrate astrong interest and willingness to transition into the Life & Pensionsdomain).
• BackOffice - Policy Servicing/ Claims/ New Business experience.
• Proficientin Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Abilityto understand and document business processes, SOPs, workflows, and trainingmaterials.
• KeySkills MandatorySkills - International Insurance Life &Pension, Annuity, Retirement, Policy Servicing, ClaimsProcessing, New Business Goodto Have Skills - Insurance Operations, Underwriter, Auto claims,Healthcare Insurance, Property & Casualty, Quality Assurance inInsurance Operations""