Retail Training Manager- Jewlery - Lucknow

APAC Talent Attraction; Lucknow; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading learning solutions company is seeking a Retail Training Manager in Lucknow. This full-time, permanent position focuses on delivering high-quality training programs in the jewelry sector. Ideal candidates will have a strong in-store retail training background, excellent communication skills, and a willingness to travel across India. Responsibilities include managing training delivery, reporting, and maintaining relationships with stakeholders. The role offers opportunities to innovate in retail training practices.

Qualifications

• Mature individuals with in-store experience in retail training.
• Max age limit: 34 years.
• Trainers must have experience in jewelry, fashion, or apparels domain.

Responsibilities

• Align with zone teams and maintain relationships with stakeholders.
• Execute 24 training man-days monthly.
• Create daily reports in the training portal.
• Share post-training reports within 24 hours.
• Enhance individual performance through focused training sessions.

Skills

In-store retail training experience

Excellent verbal communication in English and local language

High energy and confidence

Job description

Retail Training Manager- Jewlery - Lucknow

• Full-time
• Position Type: Permanent

One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.

We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.

In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

• Should be aligned with the Zone and have strong relationship with the stake holders at the zone
• Create Pre Journey plan in consent with the Stake holders
• Work on the Identified stores and increase the productivity as compared to previous month
• Should execute 24 Training Man Days every month
• Create Daily Reporting in the Training Portal
• Focus on working with Individual to enhance performance.
• Post Training reports to be shared within 24 hours of the batch completion
• Market Challenges to be shared regularly
• To keep oneself updated with the latest Products, Processes
• To have effective & Quality Training Delivery for every single training program
• Trainer Audit Score to be >=4.0 out of 5
• Mapping Productivity of the Trained Sales Role holder and measuring the Impact

Specifications:

• Need matured individuals with in-store experience in Retail training.
• Max age limit-34
• Need trainers from Jewelry/Fashion/Apparels domain only
• High on confidence/energy levels
• Excellent communication on Verbal English/local language (Kanada/Tamil).
• Willing to travel PAN India for conducting sessions.
• Has a clear vision of way forward/why he/she wants to be a part of TITAN and action plan for initial 100 days.
• Should bring on table new concepts of Retail training.

All your information will be kept confidential according to EEO guidelines.