Retail Associate - Nike Direct, Bhiwandi(Mumbai)

Nike; Thane; On-site; INR 180,000 - 240,000; Full time

Job summary

Nike Direct Athlete in Mumbai, at a Nike company-owned store in Bhiwandi, will provide world-class service and support across front-of-house and back-of-house roles. The role covers service, stock, visual displays, and store operations while building strong customer relationships and supporting store events.

The candidate should have completed secondary schooling, strong math, and good communication in English, with prior retail or customer service experience preferred. Relocation is not offered.

Qualifications

• Basic math functions including addition, subtraction, multiplication and division.
• Ability to communicate effectively in verbal and written English.
• Ability to work well in a team-oriented environment and provide excellent customer service.
• Experience in retail and customer service is preferred.
• Note: relocation package is not provided.

Responsibilities

• Deliver world-class service to consumers using Nike service principles.
• Assist in daily retail operations and stock/visual presentation.
• Maintain knowledge of store departments and operate cash register.
• Build positive relationships with consumers and teammates and participate in store events.

Skills

Basic math

English communication

Teamwork

Customer service

Education

Secondary school qualification

Job description

Shortlisted candidates will be invited to our Interview Week in the week of 27th October. Please refer to your email inbox for application updates.

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You’re a natural leader, a motivator and always up for a challenge. Nike is looking for the next Athlete (Retail Associate) to join our team in Bhiwandi, Mumbai for our upcoming new Nike company-owned store. Positions open include back-of-house (stock) and front-of-house associates.

Are you ready?

As a Nike Direct Athlete, you provide world-class service to the consumer using the four service principles:

• KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.
• EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.
• ENGAGE: Connect with consumers by inviting them to engage with Nike.
• INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT WILL YOU WORK ON?

As a Nike Direct Athlete, you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

What You Bring

• Must have completed a secondary school qualification
• Able to perform basic math functions, including addition, subtraction, multiplication, and division
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• One or more years of customer service and/or retail experience preferred
• Please note that relocation package is not provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.