Retail Stylist & Storyteller

Good Earth; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Good Earth is seeking a stylist and storyteller to enhance guest experiences in Mumbai. This role focuses on interpreting collections into meaningful recommendations, building relationships, and driving sales.

The ideal candidate will have a passion for design and aesthetics, along with excellent consultative selling skills. Responsibilities include maintaining visual merchandising standards and nurturing client relationships to build brand loyalty.

Qualifications

• Strong storytelling ability to connect product narratives with customer aspirations.
• Excellent interpersonal and communication skills.
• Passion for design, craftsmanship, and lifestyle aesthetics.

Responsibilities

• Act as a fashion or home style advisor and storyteller for guests.
• Own monthly category sales and insight reports.
• Monitor and analyze category performance for customer engagement.

Skills

Strategic thinking

Digital fluency

Storytelling ability

Interpersonal skills

Styling skills

Consultative selling

Tools

CRM systems

Analytics tools

Job description

To embody Good Earth style and way of living through meaningful guest experiences, thoughtful storytelling and relationship‑led engagement. This role is about being a stylist and storyteller who inspires customers with the art of living thoughtfully.

Responsibilities

Guest Experience

• Act as a fashion or home style advisor and storyteller, interpreting Good Earth’s collections into meaningful, aesthetic recommendations for guests.
• Build long term relationships that prioritize genuinely building trust over transaction value.
• Consultative selling and storytelling‑led engagement.
• Share product stories that highlight design inspirations, cultural context and craftsmanship.
• Understand client needs, preferences, and lifestyle, and translate them into personalized recommendations.
• Develop and maintain Visual Merchandising (VM) displays to reflect the brand’s style and storytelling standards.

Business & Operations Responsibility

• Own monthly category sales and insight reports.
• Build and nurture relationships with both new and repeat clients, turning them into loyal advocates of the brand.
• Monitor and analyze category performance, proactively suggesting solutions for gaps in sales or customer engagement.
• Keep a close check on inventory availability, stock‑outs, and replenishment needs to ensure seamless customer journeys.
• Support operational excellence of the Fashion or Home section in every way that enhances the guest experience.
• Maintain excellent working relationships with colleagues, business, marketing, and support teams.
• Collaborate with the Visual Merchandising team to ensure your category reflects seasonal stories and brand campaigns.
• Inspire and lead by example through positive energy, performance, style and creativity.

CANDIDATE PROFILE

• Strategic thinking aesthetic sensitivity and love for craft
• Digital fluency (CRM systems, WhatsApp clienteling, analytics tools)
• Strong storytelling ability to connect product narratives with customer aspirations.
• Passion for design, craftsmanship, and lifestyle aesthetics.
• Excellent interpersonal, communication, Styling and consultative selling skills.
• Positive, self‑motivated, and able to thrive in a boutique luxury retail setting.