Fashion Consultant || Retail

Ksa Inc; Mumbai; On-site; INR 200,000 - 320,000; Full time

Job summary

KSA INC in Mumbai is seeking a customer-focused fashion associate to help customers choose apparel, footwear, and accessories, and assemble complete looks. You will explain fabrics, fits, colors, and care, staying updated on trends to tailor recommendations.

You will drive sales while building lasting customer relationships and maintaining store presentation. You will assist with exchanges, upselling, and coordinating with teams to ensure smooth store operations and a ready-for-sale environment.

Qualifications

• Understand customers’ fashion preferences, requirements, lifestyle, occasion, and budget.
• Provide personalized fashion and styling recommendations based on customer needs.
• Assist customers in selecting apparel, footwear, accessories, and complete looks.
• Recommend suitable outfits for casual, formal, festive, party, wedding, and special occasions.
• Explain product features, fabrics, fits, sizes, colors, styling options, and care instructions.

Responsibilities

• Stay updated on current fashion trends, seasonal collections, and customer preferences.
• Achieve individual and team sales targets through effective product recommendations.
• Build strong customer relationships and encourage repeat visits and long-term engagement.
• Handle customer queries, product concerns, exchanges, and basic after-sales support professionally.
• Support upselling and cross-selling by suggesting relevant complementary products and accessories.
• Maintain attractive product presentation and support visual merchandising standards.
• Keep the assigned sales area organized, clean, and customer-ready.
• Maintain up-to-date knowledge of new collections, promotions, offers, and brand guidelines.
• Collect customer feedback and share relevant insights with the store, sales, and merchandising teams.
• Support fashion events, product launches, promotional activities, and brand initiatives as required.
• Coordinate with internal teams to ensure smooth customer service and overall store operations.

Skills

customer

accessories

customer service

styling

sales

Job description

Understand customers’ fashion preferences, requirements, lifestyle, occasion, and budget.

Provide personalized fashion and styling recommendations based on customer needs.

Assist customers in selecting apparel, footwear, accessories, and complete looks.

Recommend suitable outfits for casual, formal, festive, party, wedding, and special occasions.

Explain product features, fabrics, fits, sizes, colors, styling options, and care instructions.

Stay updated on current fashion trends, seasonal collections, and customer preferences.

Achieve individual and team sales targets through effective product recommendations.

Build strong customer relationships and encourage repeat visits and long-term engagement.

Handle customer queries, product concerns, exchanges, and basic after-sales support professionally.

Support upselling and cross-selling by suggesting relevant complementary products and accessories.

Maintain attractive product presentation and support visual merchandising standards.

Keep the assigned sales area organized, clean, and customer-ready.

Maintain up-to-date knowledge of new collections, promotions, offers, and brand guidelines.

Collect customer feedback and share relevant insights with the store, sales, and merchandising teams.

Support fashion events, product launches, promotional activities, and brand initiatives as required.

Coordinate with internal teams to ensure smooth customer service and overall store operations.

Skills:

• customer
• accessories
• customer service
• styling
• sales