Fashion Consultant || Retail

KSA INC; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

KSA INC in Kolkata is seeking a proactive Retail Sales Associate to understand customers’ fashion preferences and guide them to the perfect look. You will stay current with seasonal collections and brand guidelines while delivering exceptional service.

Responsibilities include advising on apparel, footwear, and accessories, explaining fabrics and care, and assisting with exchanges or basic after-sales support. Strong presentation and upselling skills are valued.

Qualifications

• Strong customer service and communication skills.
• Knowledge of fashion trends and product features.
• Ability to upsell and cross-sell relevant items.
• Attention to presentation and merchandising standards.

Responsibilities

• Understand customers’ fashion preferences, requirements, lifestyle, occasion, and budget.
• Provide personalized fashion and styling recommendations.
• Assist customers in selecting apparel, footwear, accessories, and complete looks.
• Explain product features, fabrics, fits, sizes, colors, styling options, and care instructions.
• Stay updated on current fashion trends, seasonal collections, and customer preferences.
• Achieve individual and team sales targets through effective product recommendations.
• Build strong customer relationships and encourage repeat visits.
• Handle customer queries, exchanges, and basic after-sales support professionally.
• Support upselling and cross-selling by suggesting relevant complementary products.
• Maintain attractive product presentation and store merchandising standards.
• Keep the assigned sales area organized and customer-ready.

Skills

customer

accessories

customer service

styling

sales

Job description

Understand customers’ fashion preferences, requirements, lifestyle, occasion, and budget.

Provide personalized fashion and styling recommendations based on customer needs.

Assist customers in selecting apparel, footwear, accessories, and complete looks.

Recommend suitable outfits for casual, formal, festive, party, wedding, and special occasions.

Explain product features, fabrics, fits, sizes, colors, styling options, and care instructions.

Stay updated on current fashion trends, seasonal collections, and customer preferences.

Achieve individual and team sales targets through effective product recommendations.

Build strong customer relationships and encourage repeat visits and long-term engagement.

Handle customer queries, product concerns, exchanges, and basic after-sales support professionally.

Support upselling and cross-selling by suggesting relevant complementary products and accessories.

Maintain attractive product presentation and support visual merchandising standards.

Keep the assigned sales area organized, clean, and customer-ready.

Maintain up-to-date knowledge of new collections, promotions, offers, and brand guidelines.

Collect customer feedback and share relevant insights with the store, sales, and merchandising teams.

Support fashion events, product launches, promotional activities, and brand initiatives as required.

Coordinate with internal teams to ensure smooth customer service and overall store operations.

Skills:

• customer
• accessories
• customer service
• styling
• sales