Retail Store Assistant - Apparel/Footwear (Multiple Malls in Mumbai)

MNC JOBS INFO; Mumbai; On-site; Full time

Benefits offered by this job

Competitive salary package

Employee discounts

Health and wellness benefits

Career advancement opportunities

Friendly team environment

Training programs

Bonus potential

Job summary

A leading retail company in Mumbai is seeking a dynamic Retail Store Assistant to enhance customer service and store operations. The role involves assisting customers, managing inventory, and supporting promotional activities in a vibrant shopping environment. Candidates should possess strong communication skills and some retail experience. Join a company that values teamwork and offers growth opportunities.

Qualifications

• Prior experience in retail or customer service preferred.
• Ability to work in a fast-paced environment.
• Strong math and cash handling abilities.

Responsibilities

• Provide exceptional customer service to assist customers.
• Maintain store visual standards and organization.
• Handle cash transactions and process payments.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Summary

MNC JOBS INFO is looking for a dynamic and customer-focused Retail Store Assistant to join our team in Mumbais top malls. As a Retail Store Assistant, you will play a key role in delivering outstanding customer service, ensuring the smooth running of store operations, and promoting a positive shopping experience. This position is ideal for individuals with a passion for fashion and a strong commitment to providing excellent service in the apparel and footwear industry.

Key Responsibilities

• Provide exceptional customer service by assisting customers with their needs, offering product recommendations, and answering queries about merchandise.

• Maintain the stores visual standards by ensuring products are properly displayed and the store is tidy and organized at all times.

• Handle cash transactions, process payments, and operate the stores POS system accurately.

• Manage inventory, restock shelves, and monitor stock levels to prevent shortages.

• Assist with the setup and execution of promotional activities and sales campaigns.

• Ensure that all merchandise is properly tagged and priced, and adhere to store policies and procedures for returns and exchanges.

• Support management in the day-to-day operations, including opening and closing procedures.

• Assist in the training and development of new team members as required.

• Maintain a strong knowledge of current product offerings, trends, and store promotions.

Required Skills and Qualifications

• High school diploma or equivalent; additional retail or customer service training is a plus.

• Prior experience in retail or customer service, preferably in apparel or footwear.

• Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and approachable manner.

• Ability to work in a fast-paced environment while maintaining high levels of accuracy and attention to detail.

• Basic math and cash handling skills.

• Good understanding of store operations, inventory management, and sales techniques.

• A passion for fashion and a keen interest in the apparel and footwear industry.

Experience

• Minimum of 1–2 years of experience in retail or customer service roles, ideally in an apparel or footwear store.

• Experience with POS systems and cash handling.

• Ability to work in a team and adapt to different customer service situations.

Working Hours

• Full-time position with flexible shifts, including weekends and public holidays.

• Hours may vary based on mall timings and business needs.

Knowledge, Skills, and Abilities

• Excellent customer service skills and a friendly demeanor.

• Strong organizational and time-management abilities.

• Knowledge of retail sales and the ability to drive sales through product knowledge.

• Team player with the ability to collaborate with colleagues.

• Ability to work independently and take initiative when needed.

• Flexibility to handle peak shopping periods, including holiday seasons and special promotions.

Benefits

• Competitive salary package.

• Employee discounts on apparel and footwear products.

• Health and wellness benefits.

• Opportunities for career advancement and professional growth within the company.

• Friendly and supportive team environment.

• Training and development programs to enhance skills.

• Bonus potential based on store performance.

Why Join MNC JOBS INFO?

At MNC JOBS INFO, we pride ourselves on creating a dynamic and inclusive work environment where every team member is valued. We offer a range of benefits and the opportunity to grow within one of the leading companies in the retail industry. Join us to be a part of a team that is passionate about fashion and committed to providing the best customer experiences.

How to Apply

If you are passionate about fashion and customer service, and want to be part of a leading retail team, we would love to hear from you. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for the Retail Store Assistant role to the provided application portal or email address.

We look forward to welcoming you to our team!