Store Manager

H&M; Bhopal; On-site; INR 669,600 - 892,800; Full time

Benefits offered by this job

Health insurance

Employee discount

Wellness programs

Work-life balance

Job summary

A leading global fashion retailer is seeking a Mid-Senior Level Retail Manager in Bhopal, Madhya Pradesh. You will lead a diverse store team to deliver exceptional customer experiences and drive sales performance. The role involves managing team recruitment and development, analyzing sales data, and optimizing stock levels. Candidates should possess retail management experience, strong leadership qualities, and a passion for fashion. Join us for a fulfilling career at a values-driven organization that promotes inclusivity and growth.

Qualifications

• Experience in retail management and operations.
• Strong leadership and team development skills.
• Proven results in customer centric reporting and tools.
• Expertise in sales planning and analysis.

Responsibilities

• Lead the store team to enhance customer experience.
• Analyze sales performance and optimize results.
• Manage scheduling and maintain store efficiency.
• Recruit and develop the store team.

Skills

Leadership

Customer service

Analytical skills

Sales planning

Communication

Job description

WHAT YOU’LL DO

• Lead your store team to deliver an outstanding customer experience while promoting and selling our products.
• Stay informed about your store’s strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

• Experience in retail management and operations.
• A proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture.
• Proven results using customer centric reporting and tools.
• Expertise in sales planning, analysis, and follow-up.

And people who are…

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.
• Motivated to create great customer experiences while promoting and driving sales.
• Ambitious and motivated by performance, competition, and achieving goals.
• Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics.
• Flexible and solution-oriented.
• Passionate about fashion trends, commerciality, and visual presentation, with a keen awareness of competitors.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
• We are an inclusive company where you’re encouraged to be yourself at work.
• You will have access to a large global talent community, where career growth and aspirations have no limits.
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
• You’ll be able to express your personal style with our employee discount at H&M Group.
• We offer 5 days of working in a week to have great work life balance.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career.

Additional Information

This position is based in Mumbai, Pune, Gujarat, and Indore.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Management
• Retail