Retail Sales Officer

Tata Play Fiber; Chennai District; On-site; INR 240,000 - 420,000; Full time

Job summary

Tata Play Fiber in Chennai is seeking a Sales Representative to promote broadband services and drive customer acquisition in assigned territories. The role focuses on achieving monthly sales targets while delivering excellent customer relationships.

You will lead field marketing efforts, handle lead generation from visits and local networks, explain plan benefits, and coordinate onboarding with installation teams to ensure smooth service delivery.

Qualifications

• Minimum qualification is Higher Secondary (12th Pass).
• Graduation preferred in any field.
• Minimum 2 years of experience in telecom industries.
• Experience in telecom/broadband/FMCG or direct sales is an added advantage.

Responsibilities

• Promote Tata Play Fiber broadband and OTT services to potential customers.
• Generate leads through field visits, references, societies, and local market activities.
• Explain broadband plans, offers, and service benefits to customers.
• Achieve assigned daily and monthly sales targets.
• Coordinate with installation and support teams for customer onboarding.
• Maintain accurate records of leads, follow-ups, and closures.
• Build strong relationships with retailers, distributors, and channel partners.
• Conduct market surveys and competitor analysis in assigned areas.
• Ensure customer satisfaction and resolve basic customer concerns.

Skills

communication skills

negotiation

target driven

broadband understanding

field sales independence

customer relationship mgmt

Education

Higher Secondary (12th Pass)

Graduation preferred

Job description

Company Name : Tata Play Fiber

Job Summary

The Sales Representative will be responsible for promoting and selling Tata Play Fiber broadband services in assigned territories. The role involves customer acquisition, lead generation, field marketing activities, and achieving monthly sales targets while maintaining excellent customer relationships.

Key Responsibilities

• Promote Tata Play Fiber broadband and OTT services to potential customers.
• Generate leads through field visits, references, societies, and local market activities.
• Explain broadband plans, offers, and service benefits to customers.
• Achieve assigned daily and monthly sales targets.
• Coordinate with installation and support teams for customer onboarding.
• Maintain accurate records of leads, follow-ups, and closures.
• Build strong relationships with retailers, distributors, and channel partners.
• Conduct market surveys and competitor analysis in assigned areas.
• Ensure customer satisfaction and resolve basic customer concerns.

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Good convincing and negotiation ability.
• Target-oriented and self-motivated personality.
• Basic understanding of broadband/internet services.
• Ability to work independently in field sales activities.
• Customer handling and relationship management skills.

Eligibility Criteria

• Minimum qualification: Higher Secondary (12th Pass).
• Graduation preferred.
• Minimum 2 Years of Experience in Telecom Industries.
• Prior experience in telecom, broadband, FMCG, or direct sales will be an added advantage.