Retail Sales Manager For Sweets Manufacturing Company

Mahendra Mithaiwala; Kakinada; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Mahendra Mithaiwala Private Limited in Kakinada seeks a Retail Cluster Manager to lead corporate sales and gifting. You will own revenue targets, build long-term client relationships, and ensure orders are executed from confirmation to on-time delivery.

The role requires collaboration with Operations, HR and Accounts to manage orders, people and payments, plus development of gift packs and campaigns. Fluency in Telugu & English expected; travel locally.

Qualifications

• Graduate with business or related background; MBA preferred for sales leadership.
• Experience in FMCG / Retail or Sweets & Namkeens with corporate/B2B or bulk sales.

Responsibilities

• Own the complete corporate sales function and achieve revenue targets.
• Identify and onboard new corporate clients and bulk buyers.
• Build and maintain relationships with key accounts to drive repeat orders.
• Prepare sales plans, quotations and price proposals; negotiate terms within guidelines.
• Track market trends in sweets and gifting and share inputs with management.
• Drive corporate gifting sales and festive-season campaigns.
• Confirm bulk orders and ensure on-time delivery with outlets and units.
• Coordinate with Operations, HR and Accounts for forecasts, manpower and payments.

Skills

Corporate / B2B sales

Negotiation

Relationship management

MS Excel / MIS reporting

Communication

Ownership

Education

Graduate in any discipline

MBA in Sales / Marketing (preferred)

Tools

MS Excel

MIS reporting

Job description

MAHENDRA MITHAIWALA PRIVATE LIMITED
Sweets Chats Bakery | Since 1960
Kakinada

JOB DESCRIPTION

Retail Cluster Manager

Corporate Sales & Gifting

Position Retail Cluster Manager (Corporate Sales & Gifting) Company Mahendra Mithaiwala Private Limited Location Kakinada Department Sales Reporting to Head of Sales / Management Experience 5 10 years Industry background FMCG / Retail or Sweets & Namkeens Employment type Full-time

JOB SUMMARY

Mahendra Mithaiwala is looking for a results-driven Retail Cluster Manager to lead corporate sales and corporate gifting for our Kakinada business. The role owns revenue targets for corporate and bulk business, builds long-term client relationships, and makes sure every bulk order is followed up with our outlets and manufacturing units, from confirmation to on-time delivery. The Retail Cluster Manager works closely with Operations, HR and Accounts to keep orders, people and payments running smoothly.

KEY RESPONSIBILITIES

1. Corporate Sales & Revenue

• Own the complete corporate sales function and achieve monthly, quarterly and annual revenue targets.


• Identify, approach and onboard new corporate clients, institutions, offices and bulk buyers; grow business from existing accounts.


• Build and maintain strong relationships with key accounts to drive repeat orders and long-term contracts.


• Prepare sales plans, quotations and price proposals; negotiate terms within approved pricing guidelines.


• Track competitor offerings, pricing and market trends in sweets, namkeens and gifting, and share inputs with management.

2. Corporate Gifting

• Drive corporate gifting sales, especially during festive seasons such as Diwali, Dussehra and Sankranti.


• Work with Operations to develop gift packs, hampers and customised options that suit client budgets and occasions.


• Plan festive-season campaigns early, secure pre-bookings and advance orders, and ensure on-time delivery.

3. Bulk Order Management & Follow-up

• Confirm bulk orders with clients and communicate quantity, quality, packaging and delivery requirements clearly to outlets and manufacturing units.


• Follow up daily with outlets and manufacturing units so that orders are produced, packed and dispatched on time and to standard.


• Handle order escalations, delays and complaints promptly, and keep clients informed at every stage.


• Maintain an order tracker covering pipeline, production status, dispatch and delivery.

4. Coordination with Operations, HR and Accounts

• Operations: Share demand forecasts and order schedules with production planning, stores, packing and dispatch.


• HR: Plan manpower for peak seasons and large orders, support recruitment and training of the sales and outlet team, and provide performance and attendance inputs.


• Accounts: Coordinate quotations, invoicing, credit terms and billing accuracy; follow up collections and outstanding payments; support ledger reconciliation.

5. Cluster & Team Leadership

• Lead and motivate the corporate sales and support team; set targets and review performance regularly.


• Ensure corporate and bulk orders meet brand, hygiene and quality standards at every outlet involved.

6. Reporting & MIS

• Prepare daily, weekly and monthly reports on sales, order pipeline, collections and target versus achievement, and flag risks early.

QUALIFICATIONS & EXPERIENCE

• Graduate in any discipline; MBA in Sales / Marketing preferred.


• 5 10 years of relevant experience in FMCG / Retail or the Sweets & Namkeens industry, with a proven record in corporate, B2B or bulk sales.


• Experience in corporate gifting or institutional sales is a strong advantage.


• Fluent in Telugu and English; Hindi is an advantage.


• Willing to travel locally to meet clients and visit outlets and manufacturing units.

SKILLS & COMPETENCIES

• Corporate / B2B sales, negotiation and closing skills


• Target orientation and strong follow-up discipline


• Relationship management and client handling


• Cross-functional coordination with Operations, HR and Accounts


• Working knowledge of MS Excel and MIS reporting


• Clear communication, problem-solving and ownership


• Awareness of food quality and FSSAI standards (advantage)

HOW PERFORMANCE IS MEASURED

Key Performance AreaReview frequency

Revenue achievement vs targetMonthly / quarterly / annualCorporate gifting revenueFestive-season targetsOn-time, in-full bulk order deliveryPer orderRepeat business from key accountsQuarterlyCollections and outstanding receivablesMonthly, with AccountsOrder accuracy and complaint resolutionMonthly