Retail Sales Manager

Chenab Impex Pvt. Ltd.; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Chenab Impex Pvt. Ltd. in Mumbai is seeking a results-driven Retail Sales Manager to accelerate growth in modern retail and gourmet stores.

You will oversee store accounts, monitor stock levels, run promotions, ensure optimal product visibility, mentor sales teams, analyze performance data, and collaborate with supply chain and marketing to enhance brand presence.

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or related field.
• Proven experience in retail or FMCG sales, particularly in modern trade or gourmet channels.
• Strong communication, negotiation, and customer service skills.
• Ability to lead a team and manage relationships with retailers and partners.
• Comfort with sales reporting, data analysis, and MS Office tools.
• Reliable, ethical, and able to thrive in a fast-paced, target-driven environment.

Responsibilities

• Oversee store-level sales activities and manage key retail accounts.
• Monitor stock levels and coordinate with supply chain to ensure availability.
• Plan and implement promotions and ensure optimal product placement.
• Lead, coach, and assess retail sales teams; set targets and review performance.
• Provide regular reporting on sales results and market trends.
• Build strong relationships with retail partners and resolve issues.
• Collaborate with marketing to support brand-building initiatives in assigned territories.
• Analyze sales data to identify opportunities and drive growth in modern retail and gourmet stores.

Skills

Retail Sales

Modern Trade

Gourmet Retail

Communication

Customer Service

Team Leadership

Negotiation

Relationship Management

MS Office

Data Analysis

Sales Reporting

Brand Building

Education

Bachelor's degree in Business/Marketing/Hospitality or related field

Tools

MS Office Suite

Job description

Company Description

Chenab Impex Pvt. Ltd. is a pioneer in importing gourmet foods and beverages, serving the Indian market since 2002 with the motto “enriching the flavour of life.” The company sources and distributes premium products from around the world, enabling customers to work with authentic and innovative ingredients for both traditional and modern recipes. Its portfolio includes olive oils, vinegars, tomato products, pasta, cereals, condiments, crackers, cheeses, jams, honey, canned fish, and more.

Chenab’s sales network spans across India, supplying luxury hotels, fine-dining restaurants, modern retail chains, gourmet stores, and online retailers. The organization is committed to quality, culinary diversity, and strong customer relationships in the food and beverage sector.

Role Description

The Retail Sales Manager is a full-time, on-site role based in Mumbai, responsible for driving sales performance and growth in modern retail and gourmet store channels.

This role oversees store-level sales activities, including managing key retail accounts, monitoring stock levels, implementing promotions, and ensuring optimal product placement and visibility.

The Retail Sales Manager leads and coaches retail sales teams, sets sales targets, reviews performance, and provides regular reporting on sales results and market trends. Day-to-day responsibilities include building strong relationships with retail partners, resolving customer and store issues, coordinating with supply chain and marketing teams, and ensuring excellent customer experience at the point of sale. The role also involves analyzing sales data, identifying new opportunities, and supporting brand-building initiatives within assigned territories.

Qualifications

• Candidates should possess strong Retail Sales skills, with experience managing modern trade or gourmet retail accounts.
• Candidates should possess excellent Communication and Customer Service skills to engage store staff, buyers, and end customers effectively.
• Candidates should possess a focus on Customer Experience, ensuring high-quality in-store interactions and consistent brand representation.
• Candidates should ideally have skills in team leadership, negotiation, and relationship management within the FMCG or food and beverage sector.
• Candidates should have proficiency in basic sales reporting and MS Office tools, with the ability to analyze data and prepare action plans.
• A bachelor’s degree in Business, Marketing, Hospitality, or a related field, and prior experience in retail or FMCG sales, is preferred.
• Candidates should demonstrate reliability, ethical conduct, and the ability to work in a fast-paced, target-driven environment.