Retail Sales Executive

Ethics Group; Gurgaon; On-site; INR 300,000 - 420,000; Full time

Job summary

Ethics Group is seeking a Retail Sales Executive to drive direct customer acquisition and recurring shipment generation for Rail Parcels in the Gurgaon area. The role focuses on converting market opportunities into billed business through new customer acquisition and repeat business, with heavy field activity.

Ideal candidates have 2–5 years of B2B/field sales experience, experience in logistics-related sectors, and a strong local network to secure new customers and drive revenue growth.

Qualifications

• 2–5 years of B2B/field sales experience.
• Experience in Logistics, Courier & Express, Cargo, Transport, PTL, FTL, 3PL or E-commerce preferred.
• Strong local market network and proven customer acquisition capability.

Responsibilities

• Direct acquisition of new SME, retail and commercial customers through field visits, market mapping, references and cold calling.
• Customer development across traders, manufacturers, wholesalers, distributors, retailers, e-commerce sellers and commercial shippers.
• Daily shipment generation and achievement of assigned tonnage and revenue targets.
• Building a healthy prospect pipeline and converting leads into active, billing customers.
• Recurring business growth from existing customers and strengthening customer retention.
• Understanding customer cargo profiles, origin-destination lanes, shipment frequency and pricing requirements.
• Identifying and converting cargo suitable for shifting from Road, Courier or other modes onto Rail.
• Regular market visits, competitor intelligence and identification of new business opportunities.
• Coordination with Operations for booking, documentation, loading and delivery.
• Accurate CRM updates, sales reporting, pipeline management and timely follow-up on collections wherever applicable.

Skills

B2B sales

Field sales

Logistics knowledge

Negotiation

Job description

Retail Sales Executive — Rail Parcels | B2B Field Sales & Customer Acquisition

We are seeking a Retail Sales Executive to drive direct customer acquisition, recurring shipment generation, and tonnage & revenue growth for Rail Parcel services across the assigned market. This is a high-activity, front-line field sales role focused on converting market opportunities into measurable, billed business through new customer acquisition and repeat business.

WHAT THE ROLE OWNS

• Direct acquisition of new SME, retail and commercial customers through field visits, market mapping, references and cold calling.
• Customer development across traders, manufacturers, wholesalers, distributors, retailers, e-commerce sellers and commercial shippers.
• Daily shipment generation and achievement of assigned tonnage and revenue targets.
• Building a healthy prospect pipeline and converting leads into active, billing customers.
• Recurring business growth from existing customers and strengthening customer retention.
• Understanding customer cargo profiles, origin-destination lanes, shipment frequency and pricing requirements.
• Identifying and converting cargo suitable for shifting from Road, Courier or other modes onto Rail.
• Regular market visits, competitor intelligence and identification of new business opportunities.
• Coordination with Operations for booking, documentation, loading and delivery.
• Accurate CRM updates, sales reporting, pipeline management and timely follow-up on collections wherever applicable.

WHO WE ARE LOOKING FOR

• 2–5 years of B2B / field sales experience.
• Experience in Logistics, Courier & Express, Cargo, Transport, PTL, FTL, 3PL or E-commerce preferred.
• Strong local market network and proven customer acquisition capability.
• Excellent communication, negotiation and closing skills.
• Highly target-oriented, energetic and self-driven, with comfort in extensive field travel.
• Strong “Hunter” mindset with the ability to generate and convert business independently.

THE ESSENTIALS

Business: Rail Parcels

Function: B2B / Field Sales

Experience: 2–5 Years