Retail Sales Associate

Unisexx Fashion House; New Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Brand Name - YELL in Khan Market, Gurgaon, is seeking a Retail Associate to deliver excellent customer service, meet sales targets, and maintain store standards.

You will greet customers, provide product information, upsell, and assist with billing and stock management, ensuring a positive shopping experience. Prior retail experience of 2 years is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-service oriented approach.
• Strong selling and convincing abilities.
• Positive attitude and eagerness to learn.
• Ability to work effectively in a team.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of retail sales and operations is preferred.

Responsibilities

• Greet customers and understand their requirements.
• Provide product information and recommend suitable products.
• Achieve individual and store sales targets.
• Drive sales through upselling and cross-selling.
• Maintain strong product knowledge, including features and sizes.
• Maintain visual merchandising and product presentation standards.
• Ensure proper replenishment and availability of merchandise on the shop floor.
• Assist with stock receiving, stock management, and inventory activities.
• Support billing and other store operations when required.
• Handle customer queries and provide a positive shopping experience.
• Maintain store cleanliness, grooming, and overall store standards.
• Follow company policies, SOPs, and operational guidelines.

Skills

Good communication

Customer service

Sales skills

Positive attitude

Team player

Target oriented

Retail basics

Job description

BRAND NAME - YELL

Department: Retail Store

Employment Type: Full-Time

Experience: 02 years

Location: Khan market, GK, Gurgaon (Ardee mall)

Job Summary

We are looking for an energetic and customer-focused Retail Associate to join our store team. The candidate will be responsible for delivering excellent customer service, achieving sales targets, maintaining store standards, and supporting day-to-day store operations.

Key Responsibilities

• Greet customers and understand their requirements.


• Provide product information and recommend suitable products.


• Achieve individual and store sales targets.


• Drive sales through upselling and cross-selling.


• Maintain strong product knowledge, including features, benefits, sizes, and availability.


• Maintain visual merchandising and product presentation standards.


• Ensure proper replenishment and availability of merchandise on the shop floor.


• Assist with stock receiving, stock management, and inventory activities.


• Support billing and other store operations when required.


• Handle customer queries and provide a positive shopping experience.


• Maintain store cleanliness, grooming, and overall store standards.


• Follow company policies, SOPs, and operational guidelines.

Required Skills

• Good communication and interpersonal skills.


• Customer-service-oriented approach.


• Strong selling and convincing skills.


• Positive attitude and willingness to learn.


• Ability to work effectively in a team.


• Target-oriented and comfortable working in a fast-paced retail environment.


• Basic knowledge of retail sales and operations is preferred.