Retail Sales Associate

Heads Up For Tails; Nagpur District; On-site; INR 180,000 - 240,000; Full time

Job summary

Heads Up For Tails in Nagpur is seeking a Senior Associate – Retail Sales to drive customer service and sales at our store. You will represent the brand, uphold standards, and support store goals while delivering an exceptional shopping experience.

The role focuses on serving customers, maintaining store standards, and staying informed about products to meet sales targets and contribute to the brand’s mission of pets and families.

Qualifications

• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Excellent communication skills.
• Customer service focused.
• Animal lover preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store.
• Ascertain customers’ needs and wants.
• Keep up to date with product information.

Skills

Retail sales

Customer service

Sales principles

Communication

Animal lover

Job description

We are looking for a passionate and driven Senior Associate – Retail Sales to join our growing team at Heads Up For Tails. In this role, you will be responsible for all activities at the store in the absence of the assistant manager or store manager.

As a Senior Associate – Retail Sales, you will play a key role in the company brand representation, upholding the highest standards in carrying out daily functions. The Senior Associate – Retail Sales role involves providing exceptional customer care and achieving sales goals to ensure the store’s objectives on sales and profits are met, contributing directly to our mission of enhancing the lives of pets and their families.

Key Responsibilities/What You Will Do

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Keep up to date with product information

Qualifications & Skills/What You Need

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Excellent Communication Skills
• Customer service focused
• Animal Lover Preferred

You Will Feel Right At Home With Us If

• You have strong communication and collaboration skills.
• You are passionate about pets and love innovating.

Skills: retail,customer,store,retail sales,sales