Retail Sales Associate

Heads Up For Tails; Mumbai; On-site; INR 279,000 - 390,600; Full time

Job summary

Heads Up For Tails is seeking a Retail Sales Associate in Mumbai, India. You will ensure high levels of customer satisfaction and maintain store conditions and standards in the absence of the assistant or store manager. Ideal candidates will have retail sales experience, strong communication skills, and a passion for animals. Responsibilities include maintaining a fully stocked store, assisting customers, and keeping updated on product information. Join a passionate team dedicated to delivering exceptional service.

Qualifications

• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Excellent communication skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store.
• Ascertain customers’ needs and wants.
• Keep up to date with product information.

Skills

Retail sales experience

Customer service principles

Excellent communication

Customer service focused

Animal lover

Job description

About The Role

We are looking for a passionate and driven Retail Sales Associate to join our growing team at Heads Up For Tails. In this role, you will be responsible for all activities at the store in the absence of the assistant manager or store manager.

Key Responsibilities/What You Will Do

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store.
• Ascertain customers’ needs and wants.
• Keep up to date with product information.

Qualifications & Skills/What You Need

• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Excellent communication skills.
• Customer service focused.
• Animal lover preferred.