Retail Executive

Growmint Global; Ernakulam; On-site; INR 360,000 - 450,000; Full time

Benefits offered by this job

Humane work environment

Growth culture

Continuous learning

Competitive compensation

Job summary

Growmint Global in Kochi is seeking a Retail Sales Executive to drive in-store sales and deliver exceptional customer experiences across Bose/Apple/Under Armour/Asics segments.

Freshers are welcome. The role offers a fixed CTC of 4 LPA plus incentives, with opportunities to learn and grow in a humane, growth-oriented environment. You will work with a dynamic team to maintain store standards and help customers find the right products.

Qualifications

• Graduate or MBA with excellent communication skills.
• Flair for customer service and sales.
• Confident and presentable.
• Flexible with working hours.
• Proven track record in achieving sales targets.
• Keen eye for visual merchandising and store layout.

Responsibilities

• Maximize sale at the store and ensure customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer requirements to provide best solutions.
• Ensure store hygiene and display of products.
• Coordinate back-office activities, manage inventory and payment reconciliation.
• Handle pre/post sales escalations and queries.
• Interact with cross-functional departments for operational support.
• Perform consultative selling and close sales for smooth checkout.
• Stay informed about new products and promotions to assist customers.
• Work with team to ensure smooth store operations across shifts.

Skills

Excellent communication skills

Customer service

Sales targets

Visual merchandising

Team collaboration

Education

Graduate / MBA

Job description

Position: Retail Sales Executive

Segment: Retail - Bose/Apple/Under Armour/Asics

Experience: Freshers

Location: Kochi

Fixed CTC: 4 LPA + Incentives

About Client

We value our team members, and you can look forward to

• Humane work environment with strong focus on people well – being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoring
• Compensation in line with the best in the industry

Client is a 28 year old organisation. What does it mean for you?

We are a stable organisation with over 28 years of experience in SI / IT in an environment where companies rarely cross 10 yrs, We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.

We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations

• Globally revered brands in partnerships with client - in the enterprise and retail industry.
• You would be representing a brand that the market has revered and valued over two decades
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values

Our customers and team members experience this every day, making it a place to be for anyone engaging with us

We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Key Responsibilities

• Maximize the sale of at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirement by following customer engagement standards to provide best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support
• Perform consultative selling, close sales, ensuring smooth and pleasant checkout experiences.
• Stay informed about new products and promotions to effectively assist customers and enhance their shopping experience
• Work collaboratively with team members to ensure the store operates smoothly and efficiently during each shift.

Desired Profile

• Education Qualification – Graduate / MBA
• Excellent communication skills
• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours
• Proven track record in achieving sales targets and maintaining operational standards.
• Passionate about delivering exceptional customer experiences.
• Keen eye for visual merchandising and store layout.

What’s in it for you?

• Best in Industry Incentive policy
• 5 days Working Learning assistance for personal and professional development.
• Comprehensive insurance coverage.
• Diverse, dynamic, and inclusive work culture.
• Fast-track career growth for top performers.