Restaurant Guest Experience Executive

Happinesscue; Mumbai, Delhi, Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Happinesscue is seeking a Restaurant Guest Experience Executive for roles across Delhi NCR, Mumbai, Bengaluru and Jaipur. You will manage guest relations, reservations and service coordination, ensuring clear communication and timely execution after initial training.

Suitable for candidates with 0-3 years of experience, the role involves coordination with colleagues, vendors and customers and may require occasional weekend hours depending on workload.

Qualifications

• Must be able to communicate clearly and organise daily tasks.
• Take ownership of routine responsibilities after initial training.
• Collaborates with colleagues, vendors and stakeholders as required.

Responsibilities

• Handle day-to-day guest relations, reservations and service coordination.
• Communicate effectively with guests and internal teams.
• Maintain records and reports and follow up with stakeholders.
• Ensure activities are completed on time and handle enquiries.

Skills

Clear communication

Organised

Ownership of routine tasks

Job description

Job Summary

One of our clients is looking for a dependable professional for this role and we are handling the initial recruitment. As Restaurant Guest Experience Executive, you will handle day-to-day responsibilities connected with guest relations, reservations, service coordination, communication, operations. This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time. The role is suitable for candidates with 0-3 years and is based across Delhi NCR / Mumbai / Bengaluru / Jaipur. The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment. Depending on the client and peak workload, occasional weekend work or extended hours may be required. The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training. Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Responsibilities

• handle day-to-day responsibilities connected with guest relations, reservations, service coordination, communication, operations.
• coordinating assigned work
• responding to relevant enquiries
• maintaining records and reports
• following up with stakeholders
• ensuring that agreed activities are completed on time

Location

Delhi / NCR , Mumbai , Bengaluru , Jaipur