Guest Relations Manager

Happinesscue; Mumbai, Delhi, Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Happinesscue is seeking a Guest Relations Manager to own guest interactions across client assignments. You will work with multiple teams to ensure a seamless experience for customers, clients, students, visitors or partners, and play a key role from early planning through execution.

The role requires 4–8 years in guest relations or related fields, with strong communication, ownership, and a professional approach.

Qualifications

• 4-8 years of experience in guest relations or related roles.
• Strong communication and professional conduct; willingness to learn.

Responsibilities

• Plan and execute assigned guest-relations tasks.
• Coordinate with relevant stakeholders to ensure smooth operations.
• Maintain timely follow-ups with customers, clients, students, visitors or partners.
• Update records or reports accurately.
• Ensure a positive experience for customers and partners.

Skills

Ownership

Communication

Professionalism

Willingness to learn

Job description

Job Summary

For a client assignment managed through HumanConnect Services, we are looking for someone who can take ownership of the role, work comfortably with people and teams, and contribute from the early stages.

The exact team structure and business context will be shared during the selection process. The organisation values clear communication, ownership, professionalism and a willingness to learn. Shortlisted candidates may be asked to complete a brief interaction, task or practical discussion before the final selection.

Responsibilities

As Guest Relations Manager, you will handle responsibilities such as:

• Planning and executing assigned work
• Coordinating with relevant stakeholders
• Maintaining timely follow-ups
• Updating records or reports
• Ensuring a positive experience for customers, clients, students, visitors or partners as applicable

Requirements

• Experience: 4-8 years
• Location: Delhi NCR / Mumbai / Bengaluru