Restaurant General Manager (Italian Restaurant Background) for Lonavala

Della Resorts and Adventure; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Della Resorts and Adventure in Pune, India seeks an experienced Restaurant General Manager to oversee premium Italian dining, manage FOH/BOH, and lead a high-performing team to deliver exceptional guest experiences.

You will ensure food quality, service standards, SOPs, cost control, vendor coordination, and regular reporting to the Director HR. The role requires strong knowledge of Italian cuisine, wines, and luxury hospitality in a resort environment.

Qualifications

• Graduate/Diploma in Hotel Management or Hospitality.
• Minimum 5 years of managerial experience in fine dining or luxury hospitality.
• Strong knowledge of Italian cuisine and wines.

Responsibilities

• Oversee restaurant operations in FOH/BOH, guest experience, and P&L.
• Lead and develop the restaurant team for smooth daily operations.
• Maintain premium Italian standards—food, service, presentation.
• Develop SOPs for hygiene, guest handling, and efficiency.
• Monitor revenue, food, beverage, labour costs and profitability.
• Drive sales via promotions, events, upselling, and guest engagement.
• Ensure compliance with safety, licensing, and company standards.
• Coordinate with Executive Chef and F&B for menu and costs.
• Manage inventory, wastage, purchasing, and vendor relations.
• Recruit, train, coach, and evaluate staff quality.
• Prepare and review daily/weekly/monthly reports.
• Collaborate with HR, Finance, Purchase, Stores, Kitchen, and others.
• Deliver a premium Italian dining experience consistently.

Skills

Restaurant management

Team leadership

Guest experience

Food quality

Education

Hotel Management degree

Job description

Job Description

• Overall management of restaurant operations, including FOH, BOH, service, guest experience, and P<span>L
• Lead and manage the restaurant team to ensure smooth and efficient daily operations.
• Maintain Italian restaurant standards, including food quality, service, presentation, and authenticity.
• Develop and implement SOPs for service, hygiene, grooming, guest handling, and operational efficiency.
• Monitor revenue, food cost, beverage cost, labour cost, and profitability.
• Drive sales through promotions, events, upselling, guest engagement, and repeat business.
• Ensure high standards of guest satisfaction and service excellence.
• Coordinate with the Executive Chef and F&B team for menu planning, food quality, costing, and Italian cuisine standards.
• Manage inventory, wastage control, purchasing, and vendor coordination.
• Recruit, train, coach, and evaluate restaurant staff to build a high-performing team.
• Ensure compliance with food safety, hygiene, licensing, statutory, and company standards.
• Handle guest feedback, complaints, VIP guests, and service recovery effectively.
• Prepare and review daily, weekly, and monthly operational and financial reports.
• Maintain strong coordination with HR, Finance, Purchase, Stores, Kitchen, and other departments.
• Ensure the restaurant consistently delivers a premium Italian dining experience.

Key Responsibilities

• Overall management of restaurant operations, including FOH, BOH, service, guest experience, and P<span>L
• Lead and manage the restaurant team to ensure smooth and efficient daily operations.
• Maintain Italian restaurant standards, including food quality, service, presentation, and authenticity.
• Develop and implement SOPs for service, hygiene, grooming, guest handling, and operational efficiency.
• Monitor revenue, food cost, beverage cost, labour cost, and profitability.
• Drive sales through promotions, events, upselling, guest engagement, and repeat business.
• Ensure high standards of guest satisfaction and service excellence.
• Coordinate with the Executive Chef and F&B team for menu planning, food quality, costing, and Italian cuisine standards.
• Manage inventory, wastage control, purchasing, and vendor coordination.
• Recruit, train, coach, and evaluate restaurant staff to build a high-performing team.
• Ensure compliance with food safety, hygiene, licensing, statutory, and company standards.
• Handle guest feedback, complaints, VIP guests, and service recovery effectively.
• Prepare and review daily, weekly, and monthly operational and financial reports.
• Maintain strong coordination with HR, Finance, Purchase, Stores, Kitchen, and other departments.
• Ensure the restaurant consistently delivers a premium Italian dining experience.

Job Expectations

• Strong experience in Italian restaurants, fine dining, premium dining, or luxury hospitality.
• Strong knowledge of Italian cuisine, wines, service standards, and restaurant operations.

Minimum Qualification

Graduate/Diploma in Hotel Management, Hospitality Management

Minimum Job Experience

Minimum 5 years of experience in a managerial/leadership role.

Reporting To

Director HR

Travel

N/A