Resort Manager

Alila Hotels; Karnataka; Sur place; INR 4 500 000 - 7 500 000; Plein temps

Résumé du poste

Alila Coorg, part of Alila Hotels, seeks a Resort Manager to lead hotel operations in line with Hyatt International's Corporate Strategies and brand standards, ensuring profitability and guest satisfaction. The role oversees all departments and drives excellence across the property.

The successful candidate will manage owner relations, uphold service standards, and guide initiatives from openings or repositioning within the upscale segment.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations
• Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage

Responsabilités

• Oversee hotel operations to ensure departments function effectively and profitability is maintained
• Align operations with brand standards and corporate strategies to meet guest and owner expectations

Connaissances

Leadership in hotel ops

Financial acumen

Guest satisfaction

Openings/rebranding experience

Description du poste

Summary

The position will be responsible for the efficient running of hotel operational divisions in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

Organization - Alila Coorg

Summary

The position will be responsible for the efficient running of hotel operational divisions in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Resort Manager is responsible to function as the Operations Manager to ensure that all the operational departments operate successfully, in accordance with the standard of the hotel and are individually profitable.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations
• Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage