Reservation Manager - Hospitality

Fortleechiropractors; Goa; On-site; INR 60,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Incentive-based bonuses

Accommodation

Chill Work Culture

Opportunities for growth

Job summary

A leading company specializing in luxury vacation rentals in Goa seeks a dynamic Reservations Manager. This role focuses on optimizing revenue management, OTA strategies, and enhancing guest experiences, offering competitive compensation and growth opportunities within a fast-scaling brand. Join a relaxed work culture amidst Goa's scenic beauty while driving success in a premium portfolio of villas.

Qualifications

• 4-8 years experience in sales and revenue management in hospitality.
• Deep understanding of OTA platforms and hospitality sales techniques.
• Familiarity with Goa tourism market is an advantage.

Responsibilities

• Design dynamic pricing strategies to maximize occupancy and revenue.
• Manage and improve listings on OTA platforms like Airbnb and Booking.com.
• Drive direct bookings through various channels.

Skills

Revenue Optimization

Communication

Negotiation

Relationship Building

Data Analysis

Education

Graduate or equivalent

Job description

Overview :

A Holiday Homes & Villas Hospitality Group, with a growing portfolio of 30+ premium villas across North Goa, is seeking a dynamic Reservations Manager. This role is ideal for a performance- oriented professional with a strong grasp of booking operations, revenue optimization, and OTA distribution strategies. The position focuses on delivering curated, high-end travel experiences to guests seeking privacy, comfort, and personalized service — with a clear emphasis on data-driven decision-making and achieving key performance indicators (KPIs).

Job Responsibilities :

Revenue Management :

• Design and implement dynamic pricing strategies to maximize occupancy and revenue across all villas.
• Analyze market trends, competitor rates, and booking patterns to optimize rate structures.
• Manage and update inventory, availability, and rate parity across all distribution channels.
• Monitor and report on key revenue KPIs: ADR (Average Daily Rate), RevPAR (Revenue per Available Room), Occupancy %, and LOS (Length of Stay) — with action plans for improvement.

OTA Management :

• Manage and continuously improve listings on major OTA platforms (Airbnb, Booking.com, MakeMyTrip, etc.) for maximum visibility and booking conversions.
• Build strong relationships with OTA account managers to secure visibility campaigns, deals, and promotions.
• Ensure all listings are high-quality, up-to-date, and SEO-optimized with compelling descriptions and images.
• Track and analyze OTA performance metrics such as listing score, search visibility, and conversion rate.

Sales & Distribution:

• Drive direct bookings through offline travel agents, corporate clients, influencers, and repeat customers.
• Develop seasonal and promotional offers to boost villa occupancy in both peak and off- peak seasons.
• Generate and manage B2B relationships to tap into new markets and channels (travel agents, event planners, etc.).
• Follow up on leads with urgency, track conversion rates, and strive for high inquiry-to-booking conversion ratios.

Reporting & Strategy:

• Prepare weekly/monthly reports on sales performance, revenue trends, and forecasting.
• Collaborate with the Marketing Team to align on demand generation strategies and seasonal campaigns.
• Contribute to annual planning, budgeting, and target-setting based on past KPIs and market forecasts.

Job Requirements :

• Educational Qualification: Graduate or equivalent.
• 4–8 years of combined experience in sales and revenue management within the hospitality or short-term rental space (Hospitality/Online Travel Agencies/Villas).
• Demonstrated success in improving occupancy rates, ADR, and conversion ratios using a strategic, KPI-focused approach.
• Deep understanding of OTA platforms, revenue optimization, and hospitality sales techniques.
• Excellent communication, negotiation, and relationship-building skills.
• Familiarity with the Goa tourism market is a strong advantage.
• Ability to work independently and drive results.

Why Join the company?

• Be part of a fast-scaling, luxury vacation brand redefining stays in Goa.
• Manage a premium portfolio of villas with strong guest satisfaction and repeat business.
• Opportunity to grow with the company and lead strategic initiatives.
• Competitive compensation + incentive-based bonuses + accommodation + other perks.
• Chill Work Culture – Casual vibes, open minds, and fresh ideas.
• Swap the cubicle for coconut trees and coastal breeze — welcome to Goa!!

Salary + Accommodation + other perks and benefits.

Location – North Goa