Research Associate

ISS Market Intelligence; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

ISS Market Intelligence in Mumbai (Goregaon East) is seeking a Research Associate to support the U.S. Research business.

The Analyst will manage survey data collection, review client submissions, and resolve discrepancies using SPSS, Excel, and other databases. Reporting to the Project Manager – Data and Reporting, you will work with the Research Data Operations team on QA findings and coordinate with client contacts to ensure timely, accurate results across asset management, annuity, and life

Qualifications

• University Degree with academic distinction; 1-2 years of market research or related field experience.
• Strong quantitative skills and a passion for analyzing statistical data.
• Excellent communication skills, both written and verbal.
• Ability to proactively manage time to achieve target dates.
• Demonstrated ability to juggle multiple priorities simultaneously.
• Ability to work independently as well as collaborate effectively with other teams.
• Proficiency with Microsoft Office software (Excel, PowerPoint, Word).
• Familiarity with basic Excel formulas like VLOOKUP, SUM, AVERAGE.
• Experience with SPSS or another statistical program would be a plus.

Responsibilities

• Manage the data collection process of sending survey requests to clients and track submission status.
• Review, interpret, and finalize Data Operations QA results for client submissions.
• Own outreach to client data contacts to collect survey submissions and communicate data issues.
• Follow up via email/phone to resolve data issues in a timely manner.
• Process clients' data restatements and ensure quality for finalization.
• Support Project Manager in preparing final reporting using SPSS, Excel, Power BI, and PowerPoint.

Job description

ISS STOXX is seeking Research Associate for their Market Intelligence division at Mumbai - Goregaon (E).

Overview

ISS Market Intelligence (ISS MI) is looking for an experienced Data Analyst to join the Mumbai based Research team in support of our U.S. Research business. The Analyst will send client requests for surveys, review client survey submissions, and work with client data contacts to confirm their responses and resolve any discrepancies, analyze data & results in SPSS, excel and other database environments. Coverage will focus on a recurring series of sales and staffing benchmarking surveys & annual compensation surveys.

This individual will work under the guidance of the Project Manager – Data and Reporting, will collaborate with the ISS MI Research Data Operations team on their initial data QA findings, and will communicate with client data contacts on survey submission statuses and resolution of data issues. Additionally, the Analyst will gain broad exposure to sales, staffing, productivity & wholesaler trends across asset management, annuity, & life insurance.

Responsibilities

Core responsibilities of the position include, but are not limited to:

• Manage the data collection process of sending the survey requests to all participating clients, follow up periodically to encourage timely client submissions, track submission status metrics, and elevate to the Production Engagement Specialist team as necessary.
• Review, interpret, and finalize Data Operations QA results for all client survey submissions in preparation for escalating data issues to client data contacts.
• Own outreach to client data contacts to collect survey submissions and effectively communicate data issues.
• Engage and follow up over email and sometimes phone call to clearly communicate specific data issues and encourage clients to resolve data issues in timely manner.
• Process clients' data restatements and ensure their restatements as well as any qualitative vetting responses are of acceptable quality to proceed with data finalization.
• Support Project Manager in preparing final reporting process of results using reporting portal, SPSS, Excel, Power BI and PowerPoint.

Qualifications

• University Degree with academic distinction with at least 1-2 years of relevant market research or related field experience.
• Strong quantitative skills and a passion for analyzing statistical data.
• Excellent communication skills, both written and verbal.
• Ability to proactively manage time to achieve target dates.
• Demonstrated ability to juggle multiple priorities simultaneously.
• Ability to work independently as well as collaborate effectively with other teams.
• Proficiency with Microsoft Office software (Excel, PowerPoint, Word).
• Familiarity with basic Excel formulas like VLOOKUP, SUM, AVERAGE.
• Experience with SPSS or another statistical program would be a plus.

#ASSOCIATE

#MIN

What You Can Expect From Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.

Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while the innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

ISS Market Intelligence serves as a gateway to the global financial services industry, empowering market participants to assess target markets, identify opportunities for growth, and execute comprehensive go-to-market initiatives through a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, and industry-leading media brands.

Visit our website: https://www.iss-stoxx.com/

Learn more: https://www.issmarketintelligence.com/

View additional open roles: https://www.iss-stoxx.com/about/careers/

ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.