Reporting, Integration and Digital Head

Lonza Capsugel; Gurugram District; Hybrid; INR 400,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lonza Capsugel seeks an experienced IT leader to drive enterprise-wide Reporting (SAP BW), Middleware integration, and digital transformation initiatives. You will shape the global data strategy, ensure ERP and HR systems integration, and enable data-driven decision making across the organization.

Based in Gurugram on a hybrid model, the role collaborates with executive leadership, IT teams, and external partners to deliver secure, scalable digital solutions with AI and automation at the core.

Qualifications

• Experience leading enterprise digital transformation across global orgs.
• Strong background in enterprise applications (SAP), integrations, APIs, middleware, analytics platforms, and cloud technologies.
• Proven delivery of large-scale ERP integration programs and business-critical tech solutions.
• Deep understanding of reporting platforms, BI, data lakes, and modern analytics architectures.
• Experience driving AI, ML and automation initiatives from strategy to implementation.
• Excellent stakeholder management and communication with executive exposure.
• Strong project and portfolio management, with global vendor management experience.

Responsibilities

• Develop enterprise reporting strategies and KPI frameworks aligned to business goals.
• Define and implement enterprise integration architecture across ERP, HR, CRM, and data platforms.
• Lead end-to-end delivery of digital platforms and transformation programs.
• Ensure secure, compliant, and scalable data exchanges across systems.
• Drive AI, automation, and RPA initiatives to improve productivity and value realization.
• Collaborate with executives to set long-term digital priorities and governance.

Skills

Digital Transformation

IT Leadership

Data Analytics

AI & Automation

RPA

Enterprise Reporting

Integration Architecture

Cloud Technologies

Stakeholder Management

Tools

SAP BW

SAP PI/PO

SnapLogic

APIs

Middleware

ERP

SFDC

MES

Job description

Job Title:

Reporting, Integration, and Digital Head

Location:

Gurugram (Hybrid)

We are seeking an experienced IT Reporting, Integration, and Digital Head to drive enterprise-wide Reporting (SAP BW), Middleware (Integration) and digital transformation (AI, RPA, Automation) Lead, across the organization. This senior leadership role will define and execute the Reporting and digital technology roadmap, ensuring seamless integration across ERP, HR, Commercial, and other business-critical platforms while enabling data-driven decision-making and operational excellence.

Working at the intersection of business strategy and technology, you will lead global reporting capabilities, ensure the integration between ERP, SFDC, MES and many other platforms, and drive AI innovation, and robotic process automation to enable business outcomes. You will collaborate closely with executive leadership, business stakeholders, IT teams, and external partners to deliver secure, reliable, and future-ready digital solutions

What you will get:

• Strategic leadership opportunity to shape and execute the organization's global digital transformation agenda.


• Ownership of enterprise reporting build on but not limited to SAP BW


• Landscape design for middleware on-prem and cloud, build on the foundation of SAP PI/PO and Snaplogic


• Exposure to senior business and IT leadership, including direct engagement with executive stakeholders.


• Opportunity to drive innovation through AI, advanced analytics, and intelligent automation.


• Leadership of high-impact global programs with measurable business value and operational improvements.


• Responsibility for building scalable, secure, and compliant digital ecosystems aligned with business objectives.


• Collaborative environment where technology plays a key role in accelerating growth and operational excellence.

What you will do:

Data, Analytics & Reporting (SAP BW and other)

• Develop enterprise reporting strategies, governance models, and KPI frameworks aligned to business goals.


• Establish robust data management, quality, and governance processes.


• Enable self-service analytics and real-time reporting capabilities across the organization.


• Drive data-driven decision-making through modern reporting and analytical platforms.


• Develop roadmap for on-prem and cloud reporting taking security consideration into account


• Define and implement enterprise integration architecture across ERP, HR, Commercial, CRM, web, and data platforms.


• Establish standardized APIs, middleware, and integration patterns to ensure scalability and maintainability.


• Ensure secure, reliable, and high-performing data exchanges across internal and external systems.


• Oversee integration governance, architecture standards, and technology best practices.


• Define and execute the enterprise digital technology roadmap aligned with business strategy and transformation objectives.


• Lead digital initiatives across integration, reporting, analytics, AI, and automation domains.


• Drive adoption of innovative technologies that enhance operational efficiency and business performance.


• Collaborate with executive leadership to identify technology opportunities and establish long-term digital priorities.


• Identify, evaluate, and deploy AI and Machine Learning use cases that generate measurable business value.


• Partner with business teams to embed AI into core operational and decision-making processes.


• Establish governance frameworks for AI lifecycle management, model performance, and responsible AI practices.


• Lead RPA strategy and automation programs to streamline repetitive business processes and improve productivity.

Delivery & Operational Excellence

• Lead end-to-end delivery of digital platforms and transformation programs.


• Manage project scope, resources, timelines, risks, budgets, and stakeholder expectations.


• Coordinate global teams and third-party vendors to ensure successful implementation and adoption.


• Oversee support models, operational processes, SLAs, and continuous improvement initiatives.


• Monitor service performance, user adoption, and value realization across digital platforms.


• Governance, Security & Compliance


• Ensure compliance with cybersecurity, data privacy, regulatory, and GxP requirements where applicable.


• Govern access controls, audit readiness, workflows, and enterprise technology standards.


• Partner with Infrastructure and Security teams to define cloud strategies that balance innovation, security, and cost optimization

What we are looking for:

• Proven success leading enterprise digital transformation, integration, reporting, AI, and automation initiatives. Extensive experience in IT leadership within large, complex global organizations.


• Strong background in enterprise applications (SAP), integrations, APIs, middleware, analytics platforms, and cloud technologies.


• Demonstrated experience delivering large-scale ERP integration programs and business-critical technology solutions.


• Strong understanding of reporting platforms, business intelligence, data lakes, and modern analytics architectures.


• Experience driving AI, machine learning, and automation initiatives from strategy through implementation.


• Excellent stakeholder management, communication, and influencing skills with executive-level exposure.


• Strong project and portfolio management capabilities with the ability to manage competing priorities globally. Experience managing external technology partners and vendors.


• Ability to translate complex technical concepts into clear business value propositions. Strategic thinker with strong business acumen and a results-driven mindset.